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"Great views. Some floors need a refresh- thanks to the staff for moving us to an updated room. "

"Great Room. Clean. Comfortable. Great staff. Great location."

"The room is very small but had a window (opened(!) a crack) and overlooked the park across the street. I stayed in The Roost which was a perfect size for me; a solo traveller. The front desk staff was helpful upon check-in and assisted with the “keyless” entry. Please be aware that seniors need a little extra time to process the technology! The television in the room was welcome and there is a safe…no fridge…but a coffee machine and real milk in small packets. Close to the subway it was a...

"A less than five star for this stay as I had a silly runaround to get a receipt for my stay and the wrong card was charged. When you book ‘pay at property’, beware because what this actually means is that they charge the card used to guarantee the room automatically, on the day of arrival, so you do not have the opportunity to pay at the property with a different card if you chose to do so, nor to arrange an emailed invoice. Should be a much simpler process and less hassle for guests. It’s...

"Property is very convenient, front desk staff is little slow. "

"We stayed in a double room, assuming would still be similar to hotel quality even though A&O took over from Hilton. The check-in process was a nightmare, queues were long and understaffed. The room itself was completely lacking in any facilities: pillows were useless and collapses as soon as you put your head on (so ended up being flat), there were no extra pillows / bedding in cupboard, no phone to call reception to ask for anything, no iron (even though old iron holder from Hilton days), no...

"great location with parking and b'fast - what's not to like."

"We really loved the location and view .. they upgraded my room aswell .. highly recommend this hotel "

"Clean room and helpful staff. Great to have water station on the floor to refill as needed. Better coffee would have been nice, but what was there was perfectly fine."

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"Even though the room was small it was comfortable for two people. I do with the heat pump /ac unit would have a fan that continues to run as it can get warm without a window. What was disappointing was the lack of extra pillows and blankets. When we asked about extras they said they didn't have any because they are booked solid. Ended up using some extra towels as pillows. Not the most comfortable option, but they did the trick."

"Staff very helpful, very clean rooms. I used the laundry service twice and it was excellent."

"Es gab leider wenig Stauraum, für 5 Tage und 3 Personen musste leider die Fensterbank als Kasten herhalten. Im Bad gibt es keine Steckdose für den Föhn, man musste im Zimmer föhnen, ohne Tisch. Die Zimmer waren sauber, 2 Doppelbetten mit 140x200cm. Die Rooftop-Bar war sehr schön. Essen und Cocktails wirklich gut. Personal sehr zuvorkommend."

"Zimmer waren gut. Leider war der Aufzug kaputt, jedoch wurde angeboten, den Koffer ins Zimmer zu tragen. Der Service beim Frühstück war leider sehr langsam. Gute Lage in Old Town"

"Breakfast is over-priced and not that appealing."

"Tres bon emplacement"

"Nicht weit vom Victoria Station entfernt und der ideale Ausgangspunkt zur Erkundung der Stadt. Wir sind früh morgens angekommen und haben unsere Koffer gleich im Hotel abgegeben. Später haben wir eine E-Mail erhalten, als unser Zimmer schon früher fertig war. Beim Frühstück ist für jeden was dabei - im Allgemeinen, guter Standard, wie man es von Riu-Hotels gewohnt ist. In der Umgebung findet man auch einen Supermarkt mit langen Öffnungszeiten und auch nette Kneipen. "

"Second time I have stayed here. Very convenient for Edinburgh, with a bus stop right outside the door. Bar area and breakfast were very good. Parking is limited and you may not always find a space. The pool area is basic but satisfactory."

"I arrived at the hotel late in the evening and was greeted by a very friendly and helpful member of staff. The hotel is situated in a great location with plenty of attractions to explore and enjoy within walking distance."