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"The location of this hotel is what draws people there. The rooms are small, but you are in the location for the sites, not to stay in the room. It is a very busy hotel. The lobby is always busy. It is currently undergoing renovations, which makes the lobby look even smaller. The staff are very helpful, but we found that the housekeeping was lacking. We had run out of tissues, toilet paper, and towels. The room we were in got sun all day long (and the summer days in London are very long),...

"Only slight negative was the showers being out of soap and the corridors outside pod full of shoes and bags but that’s not the hotels fault that’s just people being people! Would defo stay again."

"I went to this hotel during a very busy week in London. I was actually relatively impressed with how easy it was to get to and how nice the room was. Nothing to complain about there. What was really disappointing was the restaurant and bar situation. There were very few nearby restaurants, so when I checked in, I asked what time the restaurant and bar would open. They told me the bar was opening at five (it was the day of the England match) and that the restaurant would open at seven. The bar...

"Less than I even expected"

"Great location"

"a"

"The properly was in a nice location. It had air conditioning in the terrible heat wave. The staff was lovely and always helpful. The rooms were clean."

"I loved the Hotel Riu London Westminister. The hotel was clean, secure, and provided a nice breakfast in the morning. The hotel was situated about 10-15 minutes walking distance from the london subway station. It was within walking distance to Big Ben, Parliament, Westminster Abbey, and other tourist sites. The hotel made Uber access very easy for its guests. The staff was very helpful and responded to requests very quickly. However, I wish the hotel had a restaurant that provided dinner...

"Great service at the busy reception and a complementary room upgrade which was a lovely surprise after travelling. Great location and fantastic visit to Chino Latino restaurant."

"Excellent hotel right in the heart of the action. Staff friendly and helpful. Great bonus having parking on site . Highly recommended!!"

"The hotel is in an excellent location. The staff is outstanding, the service is excellent, and the cleanliness is impeccable. Everything was perfect. Highly recommended for families, couples, and groups of friends. The price is reasonable and offers great value. I 100% recommend it."

"No AC, cold water available, elevator just old and dated and rooms and bathroom are tiny for luggage and two people. Location is amazing and the staff was so nice."

"Very cute and clean hotel in an amazing convenient location! Only 9 min walk to kings cross station and surrounded by lots of shops and restaurants"

"The room we were given initially was shocking! Dark, dingy with a terrible smell and a view of a brick wall. The carpet was wet with something and they had clearly used air fresheners to disguise this. No iron, no hairdryer and the wardrobe wouldn't open due the placement of furniture. This room should not have been given to anybody. When we booked in we were initially offered an option to upgrade which we turned down- without having seen the room then when we discovered the state of the room it...

"this is an incredibly well done renovation and a great new gem of hotels, small staff, less fuss. the single room was small as one would except at a London hotel, but very comfortable and elegant. I'd be checking other locations they've opened in London other European cities."

"The reception asked me to pay 10 pounds for every hour I want to get the booked room before 3:00 pm. There was a noise starting early morning and I couldn’t sleep because of it Also they gave me a vey small size room with a very small bathroom where it is hardly to move in me and my wife"

"This hotel is in a fantastic location right in the heart of central London beside Tottenham Court Station. The rooms are small however are newly renovated with a great shower and air conditioning unit which is rare for London, most other hotels in the area are not as clean and don't have AC. They only change bedsheets and towels every 4 days but they can be requested at no charge from the front desk. Overall I highly recommend this hotel for a weekend in London"

"The air conditioning was ice cold which was welcome with the heatwave happening in the UK. The staff were attentive and friendly. Will definitely stay next time we are in London."

"Average "