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"Amazing central to everything loved it"

"No AC. Room was 84 degrees and staff said holler did not have AC. Talked to another guest and their room AC was working fine. Faucet dripped constantly. Windows would only open 1 inch. Requested different room. Got new room for 2nd night. It had a floor AC unit that kept the room at an ok temperature. "

"They never alerted me that the air conditioning was not working and it would be boiling hot 95F in my room. I walked in the room to find out about all of this and immediately went to the front desk and they said there were no rooms with air conditioning since e their system was broken. The only option they gave me was to get an immediate refund and I am still waiting for a refund. This place is run terribly and should be removed from being on expedia."

"I asked twice for the air conditioning to be fixed. Two days in a row I was told it had been fixed but it wasn’t. Unbearably hot and staff not helpful"

"Super!"

"Great location. Good staff. Large enough rooms with space for everyone!"

"Not only was the hotel very cute, clean, and chic but the staff were absolutely amazing! We had our child become ill overnight abd the staff were extremely helpful when i asked for help finding non emergency care for her. They compassionate and genuinely seemed to care asking about her every time they saw one of us and made a point to see how she was feeling as we checked out and give her get well wishes. It meant the world to us as our trip was riddled with various difficulties and ended...

"The room was extremely small even though it was a corner room. The breakfast we paid for was nice and convenient I would recommend it. The evening Starbucks team was great, very friendly and accommodating."

"Overall, we had a wonderful stay and would highly recommend this hotel. The location is excellent, making it easy to explore the surrounding area. The rooms were very clean, comfortable, and well maintained. The Room Service, front desk staff were friendly, professional, and always willing to help. We also really enjoyed the restaurant and bar, both of which offered great food, drinks, and service. The breakfast had a good variety of choices and was a great way to start the day."

"Friendly attentive staff; great location and clean rooms. Gym could use more equipment for weight training."

"They don’t have air conditioning and when temperatures are 95F it is unbearable"

"Well located, large room, modern."

"Great staff"

"I"

"The best thing about this hotel is its proximity to King's Cross St. Pancras station and to Euston station. They will also give you as many towels as you would like when you ask. However, the value of this hotel was not worth it, and I would never stay here again nor recommend it to others. First, there is a 3GBP per bag charge if you want to leave your luggage with them. Otherwise, there is a 15GBP fee for early check-in. Second, the room is so small that there was no place to leave a second...

"We loved our stay at The Baileys Hotel in London. It is a well maintained and clean property in an excellent location for touring around London. It is across the street from the Gloucester tube stop which can get you just about anywhere you want to go in London. The staff were pleasant and helpful. We stayed in a suite which was spacious and well equipped for our needs. I would have given it 5 stars but the bed and pillows were lumpy and generally uncomfortable. Otherwise, we would highly...

"Nicely refurbished hotel. Clean. Friendly staff. They often asked how things were. Offered me early check in for small fee (20). Was travel-weary, so I took advantage. Earls Court stop is close and convenient to travel around London and to Heathrow. Neighborhood is busy but not overwhelming. Only criticism is the hotel is noisy. Although looks good, floors are tile and walls are not insulated very well. I could hear water running through walls in the pipes, and could hear someone snoring at one...

"I’ve stayed at this hotel a few times before and always had a good experience. This was the first time staying with my dad, who uses a mobility scooter, and it revealed a side of the hotel I hadn’t seen — it simply isn’t set up for accessibility. There was no ramp or lift access for the scooter, so we ended up having to carry it up the stairs ourselves every time. To be fair, the hotel staff did offer to help with this on several occasions, which we appreciated. However, on one of the days,...