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"Very clean and great location."

"Unfortunately, our stay was very disappointing. We booked 5 rooms as part of a group, and every room had the same issues, so this was not an isolated case. The rooms and bathrooms were in poor condition and clearly need renovation. The biggest problem was that the air conditioning did not work at all, making the rooms very uncomfortable, especially during the warmer weather. The only positive aspect of this hotel is its excellent location. It is close to many great restaurants, and we really...

"Desayuno riquisimo con vistas buenísimas"

"Perfect for a one night stay in the city. Clean, comfortable hotel in a convenient location. Great price for families. Will continue to make this my go to hotel when visiting London. Would recommend."

"Everything was so well taken care of"

"Excelente todo"

"The room size was brutal. The were two bunks with a small walkway nothing more. No room for luggage, no where to sit. The bathroom door was frosted glass so you could see people using the washroom. Bedding was never changed in the 8 days we were there. No lobby, just a small desk by the door with only someone there limited hours. So when our 1 roll of Toliet paper (for 5 people) ran out we had to go get our own as it wasn’t replenished until the next day (we had to request more)."

"Good location, wonderful staff. Enjoyed pool, sauna and steam room after a day of walking the city!"

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"No AC, very noisy with groups of kids coming in and out of the property."

"Totally happy with our stay. Great location, extremely helpful staff, great price. Would happily stay there again."

"Management did not respond to us after a night where we were woken up by other guests; we made reasonable inquiries and as soon as the topic turned to a partial refund, communication ceased. The room was well air-conditioned, which is nice for London. As well the main lobby is quite posh."

"It was in a great location, the staff were very helpful, and the hotel was very clean. The rooms were extremely small and the small fan did not adequately. Keep the room comfortable in hot temperatures."

"Beautiful hotel - great location - very nice rooms - great staff"