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"Don’t go when it’s hot. No A/C. There’s control on the wall that was useless. I complained to staff and was told they were not hooked up 91degrees inside the room at night. Also , the place is undergoing renovations, so expect a lot of noise"

"Great hotel great location with an amazing staff"

"Rooms are small but are sufficient for what you are paying for. They mention that they have AC, however, when turning it on it will not cool the room very much and will turn off randomly. Our bathroom was not cleaned very well upon arrival but the beds were clean. No safe in the rooms aswell. During the evening, security remains at the front door which makes people feel more safe. Location is great if you want to be central."

"We loved the neighborhood. 5 min walk to Earl's Court station with many restaurants A 20 min walk to Natural History Museum and Victoria & Albert Museum. Great linens/beds. Quiet, safe neighborhood. Would definitely recommend to anyone visiting London."

"Fabulous hotel and location. Staff very polite and helpful."

"The room was just that. I booked a hotel not a basic room. No emeneties in the room at all. The bath panel had fallen off, we asked for extra pillows but not forthcoming. Not worth the money we spent as this hotel is now a hostel."

"Need update mattress. Other than that had a wonderful time. Good breakfast included"

"Excellent"

"A nice change of pace from the typical sterile hotel chain! Beds were comfy, and the shower had great water pressure. The full English breakfast was the perfect start to a busy day."

"Great location"

"Very very busy place - staff booking in on reception were stressed and we were left with no attendance for 15 minutes. Apart from that hotel was OK."

"Nicely renovated hotel central to a lot of areas in London and close to public transit, also on a quiet street. Breakfast buffet can be added whatever morning you wish on the spot. Room cleaning is only upon request, which was actually nice. The hotel is able to store luggage free of charge which was also great! Tiny room, but it’s all we needed and no much time is spent there anyway! Overall great stay!"

"Great location and friendly staff"

"It was clean I will put this hostal at the high end. Super secure, clean. People are very helpful. They open the PEND, which is great. You can work. They fridges were you can save your food. There is also a microwave, water heater, dishes, utensiles. I didnt participate but they have different activities. Location is a plus They also have a restaurant with good prices. I stayed in a 10 pod The mattress was super comfy. Two connector for usb. They offer a fan if u are to hot. The bathroom...

"Einfach nur ein super Hotel!"

"Room cleaned daily. Breakfast was ok and variety suited all tastes. Staff were friendly and helpful. Didn’t use the hot tub Well connected to local transport which could get expensive if you stay for longer than two days"

"Die Lage ist sehr gut. Das Zimmer war sauber. Der Fußboden war tw. sehr abgenutzt. Das Frühstück ist typisch englisch. Für einen Städtetrip zu empfehlen."

"The best part of the hotel was the location. Unfortunately the elevator was out about half the time. There was no phone that I could find in my room. The shower was stocked with shampoo and body wash, but NO conditioner. The mechanism that connects the shower head to the vertical post in the shower was cracked so it didn’t always stay in place. There were scuff marks all along the wall of the room leading from the door to the bed. I didn’t eat at the hotel restaurant more than once, but when I...

"Our room was nice, clean and everything was recently renovated. Our room was upgraded to a bigger room with 2 beds. The bathroom was spacious. The beds were comfortable and the room was quiet. The staff was helpful and friendly. Just 2 things we didn't like -- being in the basement below ground - granted there were windows in the bathroom and in the room. There was an automatic light and bathroom fan that would go on every time there was movement in the room - including in the middle of...