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"Very well organize, helpful staff, and clean accomodation"

"The location is perfect!"

"Das Hotel hat eine schöne Lobby. Der Außenbereich liegt sehr schön an der Themse. Jedoch waren die Tische sehr schmutzig. Das Zimmer war ok, in dem Bett haben wir hervorragend geschlafen aber das Bad ist sehr in die Jahre gekommen. Es gab einen großen Fernseher jedoch ohne Fernbedienung. Es war sehr warm und die Klimaanlagen gingen in keinem Zimmer. Das Frühstück ist zweckmäßig mit einer geringen Auswahl. Das Personal war sehr hilfsbereit nachdem es im Zimmer auch keinen göb gab. Ein und Aus -...

"Rooms have no windows. Felt like a prison cell. Very tiny. No room to mive around. Constantly moving luggage to use restroom. No TV"

"Great location. Hotel is run down"

"Very well situated by foot near Westminster and Buckingham Palace. 2 major subway stations.Family friendly. We'll priced copious buffet style breakfast."

"Great location in Central London. Excellent Breakfast buffet. Cabs out front all day so easy to get around town."

"I rarely leave reviews but wanted to say massive thank yous to two staff members at the hotel. First is Roham the manager. We sent an item via federal express that got delivered to the wrong Park Plaza. The first staff person we encountered at concierge completely dismissed us, but Roham came to our rescue, even offering to personally pick up the item. A-one service!! We were very satisfied! Musar checked us in and was very helpful. I wanted to figure out the London bus system and he took his...

"The room was very clean new and nice , breakfast every morning was the same not very interesting,"

"A surprise to us is this hotel does not have air conditioning and also did not provide any fan. So during the hotter days of our stay in London, it was not very pleasant to stay inside the room."

"Room was very small but cute and comfortable. Clean hotel and the staff was helpful and kind."

"small poorly appointed room with seemed like camp beds. Air con was loud"

"Everything was great except for the water pressure. Staff was amazing. Rooms nice and clean. Included breakfast was very good."

"Clean and quiet. Good location. Not having a window was actually kind of nice getting over jet leg."

"I’m very disappointed with this hotel, and this is the first hotel review I’ve ever left, so I’ll make it short. The air conditioning in my room was not working upon arrival. I asked for it to be checked on my first night, no fix, I asked on the second night, no fix or solution offered, I asked on my third night at 3AM if they could at least bring a fan— which they did. I spoke with the managers multiple times who just pushed the communication to the next person and even noted that they would...

"Conveniently located within a 10-minute walk from the Earl Court's station. Nearby are supermarkets, various restaurants, pubs, and small shops. The neighborhood felt completely safe to walk around even late at night. The hotel room was spacious and nicely decorated. Nice bathroom, although the shower pod is quite small. Comfortable bed. What I particularly appreciated was that the room came with plenty of outlets for USB-A and USB-C, and it even had one universal outlet so I didn't have to...

"Thoroughly enjoyed our stay."