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"Stunning castle location, as its well over 100 years old wonky floors should be expected. Our ground floor room was right next to some stairs which I thought might have been a problem but apart from the odd guest with diving boots on early on we didn't get disturbed. You get what you pay for and as such the restaurant was a bit pricey but the food was excellent and the staff very pleasant. The grounds are very picturesque with a golf course next door. Well worth a visit."

"Very nice property. Gracious staff "

"For me the hotel represents good value. I like the location by the river and there are plenty of places to eat and drink at within a 10 minute walk. The staff are great, so friendly and helpful. Breakfast is buffet style but as with all buffets, it’s in the timing. Nice bar which we used as well. Not our first stay here and won’t be the last."

"The reception staff very welcoming and pleasant. Room clean, comfortable bed. No problems, would go again. Central, easy to get to station, 15 minute walk to the Utilita arena."

"Yet again, zero gluten free beers or lagers in the bar/restaurant. Why is this??"

"As central as you can get, clean, comfortable room with a good buffet breakfast. Really good value - highly recommended 👍"

"Great location Freindly helpfull knowledgeable staff. Good value for monney Resteraunt bit expensive."

"Stayed at INNSiDE by Meliá Newcastle and it absolutely delivers. Prime Quayside location, slick modern rooms, and everything just works, clean, comfortable, and well thought out. The complimentary minibar is a nice touch and the river views are an absolute bonus. Service is spot on, friendly, efficient, no fuss. Food at Gino D’Acampo Newcastle is genuinely very good and rounded off my stay nicely. Simple: great hotel, no weak points, would 100% stay again."

"Great hotel great location"

"Smallish rooms and the area around the hotel was a little rough. "

"Staff was friendly and made good suggestion for local eateries "

"The breakfast had a wide choice of options and had a vegan full English, which was a pleasant surprise. The vegan food and coffee were excellent and come highly recommended "

"Toplokatie voor een prima prijs."

"Our room was spacious and the fabrics were lovely. TV didn't work initially but the response was immediate and the problem resolved. All staff we encountered were very polite. "

"Nice 3 day stay. Good location for the station. Room was clean, breakfast was ok."

"Our room was clean, quiet and spacious. The staff at reception are helpful and service orientated. "

"Lovely hotel, Pleasant helpful staff. Visit completely ruined by a large party of guests with lots of children who completely had no consideration for anyone else staying there. "

"Everything was very good."

"Good"

"Breakfast was great I have food allergies and they catered for me very well."