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"Great spot and a beautiful dat at the castle. Comfortable bed. Nice facilities. Dinner was basic English fare but very tasty. Breakfast was extensive"

"5*hotel but no bath robes, slippers or shaving mirror. We had to ask for towels as only one in our room."

"Breakfast and Bed"

"This is a nice, modern hotel with good, helpful staff. The only issue is the location - it looks close to Central Station, but the direct route involves a steep staircase with more than 100 stairs, and that isn't easy with luggage."

"Disabled traveller that requested a room near the lifts, checked in, out the lift and then 2 sets of stairs. Receptionist couldnt move me. Room not clean see photos attached and on a evening coming back to the hotel felt like a prison roll call. When i travel with work the amount i do not experienced this and would not stay here again "

"Big shout out to receptionist she was so helpful. Night staff on door could be more professional and polite when checking our names when we came back at 11.30pm."

"Il a été difficile de bien dormir. La chambre ne disposait pas de climatisation et il nous était impossible d'ouvrir la fenêtre, puisqu'elle donnait directement sur le terminus ferroviaire. Nous n'avions qu'un petit ventilateur pour deux lits simples, ce qui n'était malheureusement pas suffisant. En revanche, le service au Hudson, le restaurant de l'hôtel, était impeccable. L'équipe était attentionnée et le repas a été une très belle expérience."

"Rooms were perfect, decent size for a couple of nights stay. Foul smell from the drains though, not enough to change room but mentioned to staff to have a look. Would stay again though"

"Would like to mention 2 receptionists Katy and Kristina - so helpful with us two pensioners in sorting a taxi for us into Newcastle"

"Absence of aircon in bedrooms is a major issue at this hotel. Room way too hot !"

"location. Personal very friendly."

"We went to wrong hotel same name so missed the dinner explained I have to eat every 2 hours due to a medical condition and phoned previous to let them know we were on our way got there 2 minutes to 9 pm and they were not willing to cook me anything was not well enough to go out to eat so was not impressed surely they could have help so would not recommend this hotel"

"Booked hotel as we were attending an event there. Perfect stay. Clean and quiet. Did not use amenities or have breakfast there due to other plans but meal at the event was lovely"

"Room was clean.staff were very helpful."

"Staff were very nice, room was lovely, the bed so comfy, great choice of breakfast, will definitely go there again."

"One of the best hotels in Newcastle city very clean and nice atmosphere, rooms are quite and clean, good amenities and excellent staff. Best in the price"

"Genuine and helpful staff"

"Really good quirky hotel, nice spacious rooms and great breakfast"

"Good Place to Stay."