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"Had a lovely overnight stay for my special birthday. Beautiful afternoon tea with helpful staff. Room was oldie and so comfortable - had a lovely nights' sleep and was woken up by the dawn chorus. Gorgeous! Definitely 10/10"

"Such a calm stylish feeling."

"Amazing staff"

"The room was good with a comfy bed, clean bathroom room , shower with hot water etc. Mini bar was useful and not stupidly expensive. Could do with some better glasses for drinks. Staff were all friendly and offered luggage service. Breakfast was nice if not spectacular. Decor around the building could do with updating but otherwise a good place. Would go there again."

"Very friendly staff on check in. Lovely and modern room. Breakfast having made to order omelettes and eggs was a nice touch."

"Staff lovely & helpful too. Hotel great location near station & all amenities. I would stop again"

"Very nice hotel with an excellent location"

"A very good hotel, the staff were very helpful and breakfast was very nice."

"Lovely hotel with helpful staff. Located very close to both the station and the centre of Newcastle, with shops and lots of cafes etc. Grey Street has the best historic architecture in Newcastle so very pleasant surroundings. Highly recommended."

"Continently located. Great rooms, very good staff!"

"Efficient check in / out Good breakfast Comfortable beds"

"Every thing"

"Hotel was modern, clean with excellent facilities. Just a couple of pointers. The two rooms our family occupied had not main lights and one had a lamp and the other didn't. Other internal phone didn't work for room service so used hotel's internal WhatsApp to order. Breakfast was excellent and catered for all diets (including vegan and vegetarian)."

"Excellent experience"

"Great staff and nice rooms."

"Food"

"Great stay in a great location for the city centre."

"The hotel was very nice only a few things I would say they should tell you when checking in that they have maintenance work going on . Also they leave say if you want your room cleaned you should leave a note on your door by 11pm which is could yet not putting a note on the door they still came in your room and took the key out of the room which I find annoying"

"Staff lack of kindness and understanding of the need of their customers."

"The Hampton at Newcastle is literally across the road from the main train Station and Metro, so that is a big bonus. The Hotel Room was very good and tea/coffee facilities in room. Staff were most helpful and very pleasant. Idea and no complaints."