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"Amazing property. 600 years old so you should expect some issues. It was lovely though."

"Views were great, hotel was very clean, staff were lovely and very accommodating. Such a great selection for breakfast: hot food, cereals, fruit, selection of pastries, meat, cheese, breads and including gluten free options as well. Second time here in a few months and would absolutely recommend it"

"Top 🔝"

"Superb hotel and location. Excellent staff and the food at Gino’s was delicious. All in all really enjoyed my stay for the first time and will return."

"Grand old building,showing it's age though. Lovely staircase and chandeliers,but my single room tired."

"Dirty iron and the phone didn’t work."

"Spacious, quiet, comfortable, well equipped & maintained rooms & bathrooms (superior room). Same for the general hotel too. Ample parking. Great leisure facilities, including late night opening (handy for parents tag teaming). Convenient location next to main roads, supermarkets, shops & restaurants - but rooms well soundproofed. Ideal for our young family. Really relaxing, comfortable sleep. Would definitely return."

"Noisy. Sound insulation not good. Bed small and uncomfortable. Pillows too hard."

"Great facilities and easy check in , room very comfortable, couldn’t have asked for more, highly recommended."

"Booked hotel as we were attending an event there. Perfect stay. Clean and quiet. Did not use amenities or have breakfast there due to other plans but meal at the event was lovely"

"Check in is standard, not friendly not smiling just ok"

"This hotel is absolutely gorgeous. The rooms are really spacious, quiet and spotlessly clean. Everything you need in one place for a great stay. There are two restaurants, only ever eaten at The Three Mile which is exceptional, something for everyone on the menu and great value."

"Staff were incredibly friendly and helpful. Brian at check in was extremely welcoming and friendly, even entertaining us with a spot of magic. The room was clean, comfortable and very modern. The bathroom was loverly and the shower excellent and easy to operate. Breakfast was tasty with a good variety. Again staff at breakfast were very warm and friendly. Excellent hotel would definitely stay there again."

"Welcoming staff and parking is a positive. The toilets and showers are very poor. Doors on toilets don't lock properly, showers are very poor, no cleaning soap in shower or toilet or they were broken. This was on the 3rd floor. Don't know why I was on the third floor s there weren't many guests. Some guests I noticed leave a lot to be desired. I suppose you get what you pay for. This place is in need of a complete overhaul especially the toilet and shower facilities."

"Good location, spacious room and good amenities"

"The hotel is conveniently located near many restaurants and is within walking distance of Newcastle University. The city centre is also easily accessible by bus. The staff were exceptional: warm, welcoming, and genuinely hospitable. The room was clean and comfortable, and the bathroom was spotless. Free coffee was also available throughout the day, which was a nice extra."

"Nice staff, great location in centre and 5mins from station. Comfortable beds."