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"Really didn't enjoy our stay. The room was dirty especially around the windows and in poor state of repair with multiple chips in the basin. We had to climb a very old spiral staircase to get to the room which would be an issue for anyone with mobility issues. Finally we were given a choice of breakfast either at 7.15 am or 10.15 and nothing was available in between."

"As regular customers of Dakota Leeds, Manchester and Edinburgh we had been looking forward to staying at Dakota Newcastle to celebrate our anniversary. Unfortunately the room we booked didn’t live up to expectations with flat lumpy pillows and a broken curtain that wouldn’t close fully, letting light into the room from 6.40am which woke us up early and meant we didn’t get the relaxing lie in we had hoped for whilst away. Staff were polite and the breakfast was tasty, but bowls and plates were...

"Dirty socks on bathroom floor on arrival, notified reception but no one came to take the socks away, no apology received or any gesture to apologise. Other than that everything was else for our stay was fine. "

"Lovely room spacious and comfortable Good breakfast choices and quality "

"Like this old place but really poor selection of Gluten Free drinks in the bar"

"Spacious rooms, comfortable beds. Not enough shower pressure and longer lag to get the right room temperature. Loved the breakfast and very courteous staff"

"Good location "

"If you could please change the breakfast serving time to 10 am"

"No evening meals provided. Otherwise good. "

"5 * stay especially cooked breakfast"

"great area as very close to Metrocente"

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"Good location, very good restaurant food, room is a little tired and had lots of TLC required and modernising. It’s a big property so would cost. Gym is a £7 charge if not booked with room"

"Clean . Easy to book . Quiet comfortable . Didn't like a parking fee should be in with cost . "

"The rooms were cold even with the heating on, the quilts were like tissue paper. My room was a bit run down with scuffs etc on the walls and small holes in the curtains that let the light through early morning. The car park they recommend is at least a 10 minute walk away if you walk fast. Not sure they really think about disabled guests re parking. On returning at night we were stopped at the door and asked for our name and room number and ticked off a list. I couldn’t bring my friend up to...

"Comfortable bed, quiet room despite proximity to train station and clubs. Squeaky floors near high-traffic areas might be annoying if your room is nearby, and breakfast doesnt include barista coffee."

" Great efficient check in, friendly staff, clean room, yummy breakfast Would definatly stay here again"

"Fantastic stay at Crowne Plaza. Amazing staff and beautiful hotel in all regards."

"Roomwas small but clean"

"Stylish hotel, in a fab location with excellent staff. Couldn’t ask for anymore. "