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"Absolutely magical place to stay! The rooms were immaculate, beds very comfy, and the staff wonderful! The floor we stayed on was accessible by a small spiral staircase; large enough to get suitcases up, but perhaps not the most accessible so bear that in mind when booking. Would highly recommend taking time to walk the grounds and throughout the castle during your stay!"

"Excellent hotel."

"Handy location"

"Very satisfied with the whole experience. Will definitely book again in the future."

"The room was clean, the staff were great, the tv in room could do with upgrading apart from that all good"

"Nice 2 night stay good size room, great pressure in the shower. breakfast was great quality cooked well. I didn't use the pool facilities as there was a class on when I went to use it. Parking was easy. Staff were all really nice. Would stay again."

"Too much to say suffice the hotel should be renamed Fawlty Towers"

"Had a nice stay..clean rooms and staff very nice. Bed was a bit firm for us but not too Bad. Had a great meal at the pub."

"We booked a superior king room room very spacious but very dark overlooking the car park so would book privilege room if we go again. Food was lovely both evening meal and breakfast. Again the bar overlooking the car park such a shame, we still had a lovely time and would return"

"I had good sleep. The lady making breakfast very friendly makes you feel like home. I booked one day and then added another night. Good for the price, I had to ask for pillows the one was in the room wasn’t to my liking . "

"Bedrooms and showers need upgrading Cleaners need to clean Ie lamps dusty and corners of bed posts also on landings Showers black on sealant Our towels had holes in them and were marked but reception changes soon Front of staff doing everything and he was v helpful I would give him a job. !!"

"Went for a Premier League game and the hotel was so close to the Stadium of Light"

"All the staff were so lovely & smiley! Lovely room & the entire team worked so well together that service in every area (check-in, bar, evening meal, breakfast & check-out) - was flawless."