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"We had a excellent stay. The staff was very friendly and helpful. The bartender was a joy. Our room was spotless and breakfast in the morning was great. The hotel is a short walk from the Duomo and within walking distance of all major sites. I recommend this hotel for the excellent customer service, everyone went out of their way to make sure he had a comfortable stay."

"A lovely place to stay in the hills just outside Florence ( walking distance from Florence but free transport is available to the edge of the historic centre)"

"Muito bom para criança, apesar de ser um pouco longe do centro, mas possuí transporte público na porta."

"A great location but would not stay here again. No lift and it's 20+ steps just to get to the lobby level. I was told numerous times there was no breakfast (never asked) and although one staff member said I could use the coffee machine, another member made sure to tell me it was really for the staff and they were letting me as a favor? The single room was not functional at all but the bed was very comfortable. The bathroom was so tiny the toilet was blocked by the bidet, really bizarre. "

"Alles super : Personal sehr freundlich . Modernes Hotel mit einem tollen rooftop . Bequemes Bett ! Fussläufig 15 min vom Zentrum "

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"Our stay at The Ruby Bea Hotel in Florence was a really great experience overall. The location couldn’t have been better—everything felt easily accessible, which made exploring the city so much more enjoyable. What stood out the most was the staff. They were incredibly kind and consistently helpful, whether it was giving directions, offering thoughtful recommendations, or helping us arrange a taxi. That level of service made a big difference and made us feel well taken care of throughout our...

"We booked this hotel as we were driving from Rome and wanted a nice hotel before going into Florence. The hotel is new, big and beautiful. It has a swimming pool and "

"Rooms are very small."

"Location is very near the popular tourist spots and they provide free baggage storage after checkout for later pickup"

"The staff was very helpful during problems with air travel,especially Gabriel...The hotel restaurant was wonderful..The area is very busy being so close to the train station(but convenient in that regard) but also within 2 blocks of great restaurants,the outdoor market and Santa Maria Novella(dont miss that!!)"

"Hotel is located very conveniently to everything in Florence. We walked everywhere. The staff is top notch, friendly, helpful, and made the experience so personalized. Rooms were so comfortable. If you are traveling with a family, the family room is basically a spacious apartment connected to the hotel. "

"Great mix of buffet and cooked breakfast, quiet and relaxing hotel"

"Excellent location. Fantastic roof top terrace. Decent breakfast."

"The staff is amazing, kind, and informative they were able to give us a map and locate all the sight seeing areas for us. The facility is clean, centralized where you can walk to all the areas but still off the main path so that it’s quit enough. Their breakfast items were good. I utilized their laundry services and it was pricey but really well worth it. Overall I would recommend and stay here again!"

"Very good staff and super friendly "

"This was our second stay at Maria Novella and we love it there but while we were there there was a soccer game in town, Florence against a team from London. We had a suite overlooking the piazza and for two nights until about midnight the fans from the London team were at the bar two floors down yelling and doing their soccer chants, for hours!! I have never experienced anything like that, there were many police in the area but they didn’t shut them down. Of course we complained along with...

"The hotel is convenient located, in the middle of everything. Parking is close and the staff is very nice. "

"Beautiful condition of hotel. Breakfast was excellent. Location was cool but long walks into Florence center but okay to beat the congestion of the city center trade off. The area directly outside the hotel gate was very sketchy especially if you are traveling solo. Once in the very narrow entrance of the property, you feel safe. "