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"Location is a 15 minute walk to the city center and maybe 15 minutes to the airport. Nothing really stood out in the immediate area worth walking to and the hotel does not have on site parking which I didn't like. Upon arriving to the hotel the room wasn't ready even though it was already an hour after check-in time. I waited a while but staff made it right by offering free drinks on the marvelous rooftop. Harris that attended us on the rooftop was awesome! The room I chose was the suite which...

"Parfait pour un séjour a Florence au calme. Bus juste en face pour le centre ville, un peu long a cause des travaux dans les rues."

"I couldn’t say enough great things about the IQ, mainly how incredible the staff was. My girlfriend and I were staying on property for her birthday and I wanted to surprise her with roses that morning. The staff made sure to have rose pedals waiting in the room upon check in, and then coordinated roses to be dropped off the morning of her birthday which made for the best surprise. Our room was amazing, exactly what we needed and always maintained. Overall, our stay was fantastic and if we find...

"Excellent breakfast and super food quality "

"The location and staff were excellent. Property is older and a bit tired looking but the excellent customer service made up for what it lacked in amenities."

"This place was very nice, nearly brand new in appearance and cleanliness. The staff was very friendly and accommodating. The atmosphere seems a little too vibrant and geared towards a younger clientele base. The live music on Saturday night was loud enough that it kept us awake well past 1 a.m. Other than that we had a great stay!"

"Clean room, friendly and accommodating staff, always ready to help, great breakfast with many options,"

"The place was acceptable, nothing spectacular. Be prepared you may need to climb three floors. The location is good. The room size is OK. The front desk staff was courteous and helpful. Be also prepared to smell an intense sewer smell in the bathroom and deal with mosquitoes. The whole experience was not terrible but I wouldn't stay in this hotel again."

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"Very nice property with super helpful staff and excellent location (a few blocks over from attractions and crowds)."

"Our private room was clean and well stocked with essentials, beds were clean and comfy and changed everyday. The hotel was in a great location and had security on the door which helped us feel safe, the staff were extremely helpful and friendly. Great value for money!"

"I would definitly book again if ever in Florence, the staff was very friendly, the rooms were clean and had everything you need. In the lobby there are 2 restaurants, a pooltable, a lot of seatings to just chill or work. Right across the hotel there is transportation to city or the station. No bad remark about this hotel."

"This hotel is well located to the train station and a quick walk to everything you would want. The hotel itself is very dark. Dark grey walls, dark wood. It is not modern at all. Breakfast was fine. Linens were good but the hotel itself is kind of depressing. One of my friends had a terrible experience as her room was located above where the hotel empties the sewage and the smell went i to her room. Hotel did nothing to help her. "

"Staff were superb. Efficient and friendly. Breakfast and lunch were very good. Didn't eat in the restaurant. Bar was perfect for us and bar snack one night was ample. Bit further out than expected as we'd searched Florence but not hotels fault but shuttle bus into town was 10 euros or bus is 1.70 but about a 1 mile walk. Room was clean, bed comfortable but shower area is open but camber seems off so water pools on bathroom floor unless you put a towel at the foot of the screen. Little...

"Hotel was in a wonderful location close to good restaurants.. staff was very helpful.. and their breakfast amazing .. 100% satisfied with our stay.."

"Gorgeous property. Wonderful spa. Quiet area not far from Boboli Gardens. We shall return."

"Amazing location -very kind staff"

"The property is not far from the train station and the Duomo. San Lorenzo market is right behind it and it’s a nice market and good place to get a quick bite with multiple vendors to choose from. Breakfast at the hotel is included and has a decent amount of choice and cappuccinos. Staff was friendly and helpful."

"Great location. Very luxurious. Great bar"

"The hotel is beautiful and the staff provided outstanding customer service"