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"Friendly and helpful staff"

"We enjoyed our stay in our bungalow. The room was very clean and the staff were attentive. We would definitely stay here again. The only thing we didnt like was the bus route. We didn’t remove a star since it wasn’t the hotel fault, but it wasn’t reliable nor frequent."

"Breakfast was excellent as was service. Shuttle into and back from Florence was also a big plus. The grounds are extensive and beautiful as are the sunset views overlooking Florence. "

"Great rooftop gym with views of the skyline! Wish the site mentioned the pool was closed for maintenance (which was the main reason I booked the property) but I still got to enjoy laying in the sun on the rooftop. The courtyard was open and comfortable with nice seating, great spot to have an espresso. Staff was lovely and helpful"

"Small room, no lift, locate in traveling area"

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"Front desk people were amazing! We "

"The total’s location is extremely convenient. The rooms was spacious and clean, the air conditioning worked well, and the breakfast was plentiful; the only downside was that the elevator was a bit small."

"Great, well-located hotel with wonderful breakfast buffet (great variety and made-to-order hot drinks), attentive service and nice rooms. The staff went above and beyond 2 different times (including help booking a car for long-distance trip very early in morning)."

"We booked this hotel as we were driving from Rome and wanted a nice hotel before going into Florence. The hotel is new, big and beautiful. It has a swimming pool and "

"Loved the stocked mini bar that was free the first time (not replenishing). Room was clean and nice and so was the bathroom! Would stay here again!!! Super close to train station, shops, and restaurants and in the heart of Florence! "

"A bit far from city center area. Front desk staff was very nice. Restaurant was bad. Breakfast was just OK. "

"Excellent location "

"We really enjoyed our stay here. The rooms were spotless, the breakfast very good, and most importantly the staff very welcoming and helpful, especially Nicola."

"The staff is amazing, kind, and informative they were able to give us a map and locate all the sight seeing areas for us. The facility is clean, centralized where you can walk to all the areas but still off the main path so that it’s quit enough. Their breakfast items were good. I utilized their laundry services and it was pricey but really well worth it. Overall I would recommend and stay here again!"

"Great hotel all around and great breakfast. Highly recommend and will go back when in Florence"

"Lovely hotel and many amenities for the price. The breakfast was great and all the staff were friendly and helpful."

"We really loved the hotel. The rooftop is really fab in the lovely weather, even without access to the pool off season. There’s plenty of seating to sit in the sunshine overlooking Florence. The free access to the gym and laundry self-service was a nice touch also. The staff were very helpful, allowing us to leave our bags in storage on checkout and use the rooftop for a few hours before we leave for our train. We would recommend this hotel to others and will be looking up other Social Hub...

"The hotel was in a convenient location with very good restaurants near by. Clean and comfortable."