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"A great room, the loft situation was a little awkward- we had to use the stairs to get from 2nd floor to the roof pool/bar"

"En general muy bien hotel y excelente ubicación"

"Very beautiful hotel clean excellent service good location"

"I would definitely stay again !!"

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"Perfect location and nicely run hotel right at the center of Florence. The staff is friendly, professional, and helpful."

"Liked: The staff, the property, the pool bar, the breakfast. Needs improvement: hall carpets were stained; a few paint touch ups would be helpful."

"The Hotel Santa Maria Novella has the historic Florentine charm I was hoping to find! The location is very strategic, set within the historic perimeter of most of the top rated sites on tourist lists. The staff was extremely welcoming and receptive to accommodating my needs and assisting me when needed. The hotel breakfast is amazing and served in the beautiful dining parlors of the hotel. I very much enjoyed starting my day here as it set the mood for my daily adventures! The rooftop...

"The staff was amazing, beautiful property"