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"A great room, the loft situation was a little awkward- we had to use the stairs to get from 2nd floor to the roof pool/bar"

"We had such an amazing experience at this property. We were visiting for my birthday and the staff made me feel very special by giving us complimentary drinks. We got to stay in the most beautiful hotel room I have ever been in. We felt so blessed and lucky and truly in awe the whole time. The property is minutes away from the Duomo and many other sites. Highly recommend, thank you for the amazing stay!"

"Very beautiful hotel clean excellent service good location"

"I would definitely stay again !!"

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"Perfect location and nicely run hotel right at the center of Florence. The staff is friendly, professional, and helpful."

"Apart from the WiFi sucking and front desk not really knowing much about things like buses or where to get a phone charger, the overall experience was very good, the pool nice and the rooms great too. Restaurant food was high quality. All in all would def recommend if you don’t mind a commute into town which is the price for a nice pool and pretty location. Staff could smile more too … just a suggestion"

"The Hotel Santa Maria Novella has the historic Florentine charm I was hoping to find! The location is very strategic, set within the historic perimeter of most of the top rated sites on tourist lists. The staff was extremely welcoming and receptive to accommodating my needs and assisting me when needed. The hotel breakfast is amazing and served in the beautiful dining parlors of the hotel. I very much enjoyed starting my day here as it set the mood for my daily adventures! The rooftop...

"The staff was amazing, beautiful property"