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"This was a good location close to the train station and city center with a short walk. The amenities or the washer and dryer, you can only use one machine at a time which slows the process down. Additionally the pool is only open from 9am - 6 pm and it would be more helpful to have a wider range of hours. The staff was extremely helpful and kind."

"Everything was perfect. Center of town, helpful staff who helped with activities around town and getting taxis. Highly recommended for anyone visiting!"

"When the restaurant is full you will be asked to dine later which is ok - you wouldn’t want a bad service. But they should also warn you about how mediocre the food is at the restaurant. No one deserves to eat that at 21:30 and expect a good nights sleep. The toilet is right behind the bathroom door, next time put the bidet there. The toilet brush was broken. The bathroom furniture looked dated and worn. And when I pay for a king size bedroom, I expect to get one. Not two singles bed."

"Best posible location. Beautiful hotel with very helpful staff. Highly recommended."

"Very nice chain"

"It took awhile for staff to find our reservation through Expedia, we weren’t sure if it even existed on their end.. It’s about an hour walk to the city center, but bus, bike, taxi options are available. The staff were rude when we struggled to buy smokes from the machine in reception (if you don’t have European ID, good luck!). Our porch light didn’t work in our glamp tent and it wasn’t the best quality but amenities make it worth it- shops, restaurant, pool/jacuzzi, laundry, etc., though it...

"This was an absolutely beautiful place to stay. The staff were helpful. The breakfast you get here is incredible. One of the best I’ve ever experienced."

"Space was small and the air con is central. We did not have control of the air con and had to call the reception each time we needed to alter the temperature."

"Loved the hotel but wished that they would have a small restaurant as the grounds are lovely"

"We had a wonderful stay at this beautiful hotel , but it is a bit of a trek into Florence . If you choose to walk it's about an hour or you can get the bus but that takes between 20 minutes with no traffic to over 40 minutes at busy times . We did use taxis occasionally but they are expensive 30 euros into town each way. But it was lovely to return to the peace and quiet after a long day sightseeing and using their wonderful swimming pool."

"A comfortable and interestingly decorated hotel based on Dante’s Divine Comedy. There are white (heaven) and red (hell) rooms. They are pretty big and have separate shower and toilet which is convenient for couples. Air conditioning is quiet, and you can always open window or balcony. Rooms are facing two green yards, so it is very quiet. A nice, fun stay."

"Todo me pareció excelente. Recomendado 100%"

"I..."

"I loved loved this hotel and the staff were super friendly and waiting to help you with whatever you need!! Super clean and Gorgeous!!"