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"Hotel is pretty big and the floor plan was a little confusing as you needed to take different lifts depending on where you were going. Signage could be improved. Really impressed with the gym. Had a big selection of machines and weights (probably one of the best equipped hotel gyms I've been in). Rooftop bar and pool were really standout; great outdoor space with views over the city towards the Duomo. Worth staying here just for the rooftop. Drinks at the bar were VERY expensive though....

"Fantastic spot. Room was great with your own bathroom. Clean, tidy, comfortable, safe! Great pool, handy market and laundry, staff were very helpful. Great having bus 14 right out the front (as long as there isnt a strike!) as it takes you.into the centre. Very happy with my stay!"

"I cannot say enough compliments for the staff / especially at the front desk. A major thank you to Gene who helped me when I lost my sunglasses. The hotel is about a 10 minute walk into the city center. The rooms are comfortable and clean. There is a nice bar area and a good breakfast. A welcome drink was a very nice touch."

"We loved being right in the center of the city. We walked everywhere and we had a 5 year old and a 6 year old with us. The room was large with extra high ceilings and had elements of the ancient palazzo about it. Very good experience."

"Ideal for a single traveler there for work."

"Beautiful property! Highly recommend this hotel, if you want to enjoy the city by the day and beautiful sunset at night at the hotel"

"Great room. Good location especially when you are travelling by car. All highlights within walking distance. Airconditioning could have been a bit stronger. Staff is friendly, professional and helpfull."

"Property is very well maintained and breakfast was very good. The spa does not appear to be in operation."

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"The vibe was very different. We felt relaxed and at home. The staff were super friendly and very knowledgeable about the area. Gave us very helpful information. The room was very clean and well maintained. We hung out at the lobby so we can talk to the staff. Anton in particular was very helpful and a joy to talk to. He made our stay memorable."

"Nice size room and friendly staff.15 min walk from hotel to city sights that are amazing. Good double glazing to keep the noise of the noisy bar on the groud floor. No hot water for one day"

"Generally very disappointed with our stay. We wanted to experience old world grand Italian hospitality and instead found tired and worn, disinterested staff and generally poor and offhand service. The hotel is full of large, mostly American tour groups and seems to cater well to their needs. We booked a junior suite as we like large rooms and the photos looked great - alas we got two small adjoining rooms overstuffed with large furniture and as far from the lift as you could get - so not...

"Ottima esperienza, struttura pulita e funzionale. Concepita come ostello, anche se ho soggiornato con un’amica in una quadrupla ad uso esclusivo, per cui i servizi sono essenziali (no tv, no frigo), ma gli spazi sono comodi, di nuova realizzazione, ed il bagno era ampio con una grande doccia. Pulizie giornaliere, disponibilità di distributori di acqua potabile per riempire borracce, bevande calde e snack nella lounge al piano terra. Vicinissimo alla Visarno Arena"

"Very modern clean complex, rooms were excellent in presentation,but lighting in room I found confusing knowing where to switch on and off. Bath height for me was to high to hurdle not sure how most will get into shower without slipping probably needs a step but then slipping would be an issue. To far out of town for me 2 nights and taxi x 4 trips 150 euro then this morning when i got dropped in I saw the guy who checked me out and gave me Taxi name and number was there in a Radisson Blu vehicle...

"The staff were all very friendly and helpful. The room was clean, and no outside noise, slept well. The breakfast was nice plenty of choice 😋."

"Phenomenal roof top terrace and excellent location with access to the train and all the most sought after sights"

"Staff was extremely friendly. Roy was very accommodating. Great location and atmosphere."

"Loved this hotel so much! Would recommend to anyone! Comfy bed, great amenities, dining options nearby and in hotel are great! Throughly enjoyed coming back to this hotel after wandering Florence all day!"

"Good location. Well mantained. We took a room with balcony what makes the stay more comfortable. We took breakfast only once because we ordered an omelette and it was not good at all, sometimes it is difficult for non European people because the people in Europe are used to have too much bread and cakes for breakfast. But there is one coffee shop on the corner, they serve tood breakfast there. All the rest was very good."