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"Bonne ambiance "

"My husband and I vacationed at this hotel on October 21-27, 2024. And from the very beginning, we were in for a lot of disappointments: 1) they checked us into a room with cigarette butts and the smell of cigarettes. 2) they changed the room, but now it had a broken toilet wrapped in red tape. 3) the website says that there is a choice between 4 a la carte restaurants, but in fact we came on the very first day and were told that there was no choice and they could only enroll us in a fish...

"Overall it was a great experience…cleanliness & staff & food was excellent. Sad there was a cover charge in the 2 other restaurants other than the buffet, pub & Neptune bar!!(closed in the evening we believe) We are from Canada so all other All Inclusive resorts we have visited include EVERY restaurant. We filled in the questionnaire on leaving…a positive would be padded sun beds…we only lay out for 20mins during our whole time there😢 We were visiting Friends from Uk staying at the...

"L’hôtel est confortable et le spa est top. On a beaucoup aimé !"

"room was clean "

"If the main pool was open closed for working on it"

"Our first stay at a Ritz hotel and it was AMAZING the location was walking distance to many restaurant, shopping. Highly recommend to stay. All perfect. Having Nobu in hotel was a plus. "

"The best 1 week vacation we had. The staffs are very helpful and accomodating. They really gave us everything we deserved. The food and choices are really everything we need."

"Fast Internet and friendly staff"

"L'hôtel bénéficie d'un cadre magnifique au cœur des cheminées de fée, que l'on peut admirer depuis la piscine et les différentes terrasses. Le spectacle des montgolfières au lever du soleil, sans quitter l'hôtel, est exceptionnel… à condition de se lever tôt! L'accueil est agréable, la chambre spacieuse et confortable. Ce séjour restera un excellent souvenir"

"I had a view of the sea. I would have preferred a lighter bed cover or duvet. There were plenty of clothes hangers."

"Very nice hotel and several resturants "

"جيدة"

"La habitación siempre limpia, el personal muy amable siempre dispuesto a satisfacer nuestras necesidades,,el desayuno excelente y muy variado ,al parque nacional caminando unos 15 minutos "