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"The staff are very grouchy. Almost like they don’t want to be there. Tried to go to breakfast and they turned us away and said they were closing because it was 15 min left and we were a walk-in with no reservations. We were hotel guess. So had to get the manager to let us eat and it was buffet. Room was freezing and asked how to turn on heat. They told us there is no heat because they haven’t turned on the boiler yet. Bathroom sick was plugged up and told us they would send someone. We waited,...

"Unique experience ,great place to stay and explore the park ."

"It was nice staying IN the park. Keeping in mind that’s a national park and not a luxury resort I expected less in that respect. The room had cobwebs which is okay but the bathroom smelled of urine, not okay. The shower curtain was about 6-8 inches too long and had a terrible odor to it. The front desk staff just seemed tired and worn out. Not as helpful as they could’ve been. The sports bar/lounge was nice with friendly wait staff. But the beauty of being in such an amazing place seemed to...

"There is no elevator. Our deluxe room was on the 2nd floor. The staff did help us get our luggage up to the 2nd floor, but that was a big surprise. Pillows were awful - like rocks. Beds weren’t much better. Rooms were very roomy, however. Parts of the room were quite dirty. Towels were stained. Made me feel like the place was just not very clean. I would not stay there again."

"Great little bunk house, had a fridge which was awesome!. No kitchen in the park tho which was hard"

"The breakfast was very good and the young man cleaning and making sure there was plenty of food was so polite and helpful Thank you"

"Hôtel très charmant À la hauteur de sa petite ville pleine d’histoire"

"I stayed at this hotel knowing that it was old because I had stayed at it over 40 years ago. But the problems that I encountered were cleanliness issues. The tile floors were so dirty that my feet turned black within moments, there were stains on the curtains, and the pillows were flat and had a horrible smell. There was only one plug-in light in the bedroom that had to be positioned just so to work. The breakfast they offered was okay. I did find it interesting that they stress that there was...

"Wonderful relaxing stay. We'll be back. Thanks Launa"

"Great location, right in old town Sonora, walking distance to everything. Motel and room were good,. Staff very pleasant and helpful. however, this is the second time I have stayed here this year, and both times the soap/shampoo dispensers in the shower were empty. This time I was advised of a $6 parking fee at check-out which neither Expedia nor the hotel staff advised me of before or during check-in. They also do not accept cash at the front desk ... had to pay for a $2 bottle of water...