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"Stayed with my Husband, Mother, Infant and Toddler. This location was perfect. Only 5 min. from the airport. The hotel is dated for sure and need some remodeling. That wasn't the most important quality for me but it can be a deal breaker for some. The towels were not all the same but they were all clean. Nothing bad to say besides check in was challenging. However, they made the corrections on their side and after the 2 hour wait for check in everything was great. The service was good and the...

"My family really enjoyed our short stay at the Hyatt. The food at the restaurant was delicious. We will definitely visit again."

"The room had some serious plumbing issues. Sink and toilet backed up twice."

"was good"

"Excellent amenities, great staff, reasonable prices"

"Unfortunately my family's five day stay was a terrible experience. The hotel is very run down and poorly maintained. And there were issues from the time we arrived. The biggest problem was mosquitoes in and outside our room. I complained to the young receptionist and her first response was very disappointing. I was told that there were some "very important people" including judges expected to arrive and we might not be able to switch rooms. Advice to the young lady: never make a guest feel like...

"Friendly staff. But I didn't appreciate I paid for 3 of us to a room but only 1 can get free breakfast. My kids felt left out and didn't enjoy not getting breakfast not even for 1 day free with they 10 days stay. Not kids friendly at all. Overall ok hotel for couples."

"The rooms are spacious, clean and well-kept. The bathroom needs an extractor fan. What I didn't particularly like is the pay by the hour rooms within the same compound. That created a rather negative visual for me. Better signage would also help hotel guests to not head in that direction first and be put off. I very quickly considered abandoning my reservation because of this. Nevertheless, I enjoyed my stay as a hotel guest. I really enjoyed interacting with Dianne from the restaurant and...

"All the staff were very friendly! The AC in my room was making extra noise and therefore disturbed my sleep. The staff tried to resolve the problem but without success. They said a new unit would be installed nevertheless it wasn’t done. The hotel is quite worn and could use some touching up. Again very friendly staff all the way."

"Overall my stay was very comfortable."

"Hotel was ok. Swiming Pool and location good. Only thing is that it is a adults only resort but there were families with kids at the resort."