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"Outdated small rooms, located close to the airport. "

"The deposit was $400 which is way more than a 5 star or luxury hotel. Very disappointing. Also the customer service was very slow you had to ring the bell but it took over 5 minutes for someone to let me in to the front desk. The cleanliness was great and no complaints about the room. Everything else was a no for me. "

"Check in process was poor with over 1/2 of the 6 stations open servicing Hilton Honours customers and staff routinely taking one customer then leaving for 5 minutes before taking the next. "

"Cigarette smell and smoke odor in our room that they did not solve during our stay"

"Amazing views!!! Great service especially Karen at the restaurant....she makes delicious cocktails. Will book there again."

"It was good."

"We were satisfied with our booking. It would have been helpful to know there was a $50.00!!! charge/night for parking."

"This hotel was beautiful, and the rooms are worth every penny. The location is unmatched and the views are spectacular. I would definitely love to visit here again."

"Great location, very nice hotel! Will stay again."

"Very clean"

"We just wrapped up a two-day stay at Great Wolf Lodge, and honestly, it was one of the most vibrant experiences we’ve had in Niagara Falls. The standout feature was the open property—the layout is just fantastic, offering a sense of freedom as you move around. Our room was a bit of a trek from the lobby—it required a long walk through a corridor—but that was really the only drawback. The water park was a total blast—our kid was in heaven. We didn’t try the food, so I can’t comment, but the...

"Nice"

" Yes very fresh and all the people were helping was excellent"

"Clean room, "

"Decent hotel "

"Everything was "

"It would have been nice to receive a late check out."

"Convenient location to falls and casino, restaurants and Entertainment "

"All too good "