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"This is a lovely centrally located property. Rooms are small but clean and modern Unfortunately staff at this hotel are poorly trained and unorganized arguing with one another and barking orders at guests. Noone seems to be able to answer questions or solve problems and there is a general sense of confusion. As a result I would not recommend "

"Disconnected. Didn't feel like we were staying in a hotel. Wouldn't recommend or come back "

"Muy buen buffet y muy cerca del metro"

"Near airport."

""One of the best stays at Oriental Hotel Tokyo Bay—connected to three malls and the train station. So convenient for shopping, dining, and exploring Tokyo. Truly a traveler’s dream!""

"No issues buffet dinner was good value. Didn't take breakfast lots of food outlets at the station which was close by."

"とても良かった"

"Excellent hotel. Comfortable bed & nice quality linens and fairly spacious. All sorts of little extras provided: toothbrush, hairbrush, hairband, slippers, Nespresso coffee in room. Staff were wonderfully polite. Convenient Metro stop not far away. Would highly recommend. "

"The staff was helpful and kind, and the location worked perfect for me because it was quite but well connected, and with things to do in the neighborhood. I will definitely would love to stay here again. "

"Lovely hotel. Great location. "

"it is a bit crowded on Friday night near midnight"

"The hotel looks lovely from the outside and lobby but the rooms feel very stuffy and the bathroom didn’t feel clean. Staff did not communicate well in English and the breakfast was the same every day and not very good. I felt for the cost we paid wasn’t really worth it. We spent 5 nights with another couple and tbey felt the same as we did. The location is very central to the shops and restaurants. The Lobby bar was also very nice with good service. "

"Everything is wonderful except that the breakfast buffet was somewhat disappointing. I have seen better buffets in much smaller hotel chains in Japan. "

"Very nice hotel and breakfast was good."

"Nice location. Walkable to all of shinjuku. Small rooms and the bathroom was kind of an airplane restroom; small ..all plastic.. the hotel is functional for what we required."

"The Hotel is closed to a wonderful park."

"It is in a central location with lots of shops nearby. The air conditioning cannot be adjusted at each room so the room is too warm for us."

"Dated...smells old. Raindrops sounded loud as if there was a bucket outside. Size of the room was miniature. Not worth it."

"The hotel was clean but aged, spacious for hotels in Tokyo. Great location as it’s close to metro but not too close to crowded areas. Japanese staffs were polite, friendly and professional as usual. However there are rooms for the rest to improve on. "

"Clean room "