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"Very nice. I wanted to inquire about. Staff."

"The toilet in my room smelled as if someone dripped on the floor, which was carpet. Both my husband and I smelled it. Everywhere else was clean and neat. The rest(staffs, guests, food…) were very good to great. Staffs were very polite and helpful. JR line from Tokyo Station was almost empty."

"Handy location as it is joined to Terminal 3"

"That’s my favourite APA hotel so far, I really enjoyed my stay, will be coming back again for sure"

"A great option for a downtown hotel in the heart of Tokyo."

"駅近で交通の便もよく館内もとても綺麗でした。 朝食も美味しく、また泊まりたいと思いました。"

"清潔で色々と揃っていて快適に過ごせた ローソンがあるので便利 また利用したい"

"My only “complaint” and it isn’t really a big deal, were the laundry amenities. Because it’s such a large hotel with many guests, it can be difficult to find an open washing machine without having to wait. Other than that it was a great experience and a wonderful hotel."

"浴室的水冷熱不均, 不好控制, 沒有放置行李的地方, 環境算乾淨, 服務人員親切, 樓下有7-11算方便, 但check-in櫃台需要找一下, 標示並不明確. 健身房比較遠, 要回到主樓."

"If you plan to enjoy Shinjuku area in Tokyo, this is the hotel; specially Premium Grand rooms. 3 different buffet options for breakfast. Thousands of local places around to eat. Room was spacious with excellent amenities."

"Clean room, great location. Laundry machines can be better."

"Pretty old and musty smelling property. It's okay, but I wouldn't come back again. The staff here are all friendly but I don't think the service is great either."

"Our experience with Apa hotel was amazing. They provided us with fresh towels daily, the ameneties and services were well maintained and convenient, and the staff were incredible."

"Everything was perfect, we travelled with a 11 month old, and it was extremely awesome. The King bed isnt a regular king it was ginormous and Im 6’5 220lb. you could’ve had 4 of me on that bed. Highly recommend, it’s pretty close to everything too"

"Property is clean but short on room amenities. Breakfast is good but very busy, go early."

"Everything was wonderful. The room is clean and well maintained, but was a bit smaller than the advertisement. The staff were wonderful except for the language barrier."

"クラブルームに宿泊しラウンジを利用させてもらいました。ラウンジで出た苺のショートケーキがすごく美味しかったです。 お風呂のロッカーの借り方が少しわかりづらかったです。お風呂に行くまでの案内表示が少なく少し迷いました。"

"Great location! Close to shops, restaurants, train station. Staffs were great! Strongly recommend!"

"It was clean and smelled good. Staff were very helpful and kind."

"The staff exhibited unprofessional behavior and appeared disinterested in accommodating tourists. While the scenic view was commendable, the room’s amenities did not justify the high price. The shower was compact, and the room lacked adequate ventilation. Despite utilizing the washer and dryer settings for over two hours, the clothes remained damp."