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"Room was small for standard double roaches found first night and got not help from staff regarding them. Couldnt change rooms without paying. Toilet bidet seemed to be malfunctioning as it would spray anytime you sat down and would stay out instead of retracting in. Biggest issue though was the closed terrace the major booking point of this hotel over every other is Godzilla and the terrace with the giant Godzilla head is closed and appears to be permanently so. They dont make no mind of this...

"This hotel was an amazing place to stay offering many amenities and foods in the restaurant. The hotel also offers luggage forwarding, extremely useful when travelling to and from osaka or any other destination."

"The hotel was excellent"

"Excellent stay for 1"

"Good location and well-maintained rooms"

"Great location with excellent facilities for family."

"Easy access to train station shops and restaurants. Enjoyed the aqua park next door to the hotel. Washer and dryer did an ok job. Very busy with a lot of travelers. The room was dated but big enough and clean for three people. There was a ste up into the bathroom area that surprised me especially since my husband has mobile issues and that was a bit risky for him. Overall a good stay and easy checkout."

"The rooms were really clean and I love the amenities provided such as toiletries, lounge wear, slippers bath products and more. Japanese people just know how to do things right."

"The staff was there to greet us at the door when we arrived. The room was very spacious, and the bathroom layout was the best I’ve seen. We didn’t get to try the restaurant, but I’d definitely stay here again, if I’m planning a trip to Tokyo Disney."

"Just wonderful and a superb location"

"Room is clean. Staff was excellent and very accommodating. The location is excellent. Would stay again!"

"Room was small, but that can’t be helped"

"The hotel was placed near a station, convenience store, a beautiful park, and was so peaceful! It had a jazz feel and was very clean. Would absolutely recommend because it was 15-30 min from shinjuku and downtown Shibuya. Wish I had more time so I can explore more."

"快適な旅でした。ありがとうございました！"

"Liked the location. Pretty central."

"Really easy location for airport, classic hotel with great view."

"サービスもスタッフの対応も全て、よかったです。"

"The property as a whole especially the location is great. But the rooms need a little bit of renovation. The location is very nice and just 3-5 minutes walk to Tokyo Bay station that will bring you to the entrance of the Disney resort, ikspiari mall and maihama station. We had a great stay. The kids enjoyed the swimming pool. If I have to go back to Disney Tokyo, I will stay there again."

"Great quiet place to come back for some much needed rest after all the activity during the day. Queen Double Rooms were on the smaller side but this is common in Tokyo; the Twin bed rooms were far more spacious. Very clean! The only thing that although convenient, could use some upgrade is the coin laundry - our clothes didn't dry completely so we had to air dry in our rooms. Beware of this if you are on a strict traveling schedule. Overall we loved our stay here and would highly recommend!"

"Great hotel and great location! Would def rebook"