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"Excellent hotel, room compact but have everything you need"

"This hotel was NICE! The check in process was straightforward, the staff were genuine and helpful. The amenities around the hotel (private onsen, gym, family mart, and restaurant) were also phenomenal. I felt like this hotel had artsy vibes but also felt like home. The breakfast buffet in the morning was epic and very beautifully put together (felt like fine dining) and the staff there were so friendly! I can’t wait to visit this hotel again when my hubs and I visit Japan again ❤️"

"Clean room and good breakfast"

"Pillows were average. rest was really nice"

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"冷蔵庫の上の電話やポットがほこりだらけで真っ白でした。ポットは使う気にならずローソンのポットを利用しました。空気清浄機も始めから「給水」の表示が出ていました。 ラウンジはとても良かったです。"

"４人分をネット予約して貰いました。 アナログな私は、チェックインを機械では無く、窓口対応にしました。 親切な対応に、ほっとしました。"

"High-end hotel with spacious lobby and friendly staff. Room toiletries are refreshed daily. Very clean. There’s no shortage of hidden gem restaurants within walking distance. Super convenient location right between 2 subway stations. Would come back again."

"早くパークに行きたいが、送迎バスの始発が7時からだったので、タクシーの予約できず歩いて行った。 ランドからホテル行きのバスの便が少なくて超満員だったし、シーからホテル行きのバスの最終便時間が早いので間に合わなかった。もう少し時間を改善して欲しいです。 部屋にクレンジングが無かったのが残念でした。 後は大満足でした！"

"Great location. Close to Shinjuku Station."

"The room was tiny. You could only exit from 1 side of the double bed"

"Hotel was great! Breakfast was a staple every morning! The fresh bakery in the lobby was exceptional! 1st floor and 2nd floor bar/restaurants were delicious. The gym has updated smart equipment. Location was great for the train stations and taxis were always parked outside should you choose that route. Would definitely recommend for an all around perfect stay!"

"It is a great hotel, location is great easy access to restaurant and shopping, it literally all are walking distance, highly recommended."

"Loved everything except the dated bathrooms."

"It’s centrally located to everything"

"Very large hotel , busy many quest, fantastic location our first trip to Tokyo, staff extremely friendly as all of Japan - great amenities in the room, close to shopping ,trains , food is accessible,, we were on the 35th floor. The views were exceptional , corner unit suite, "

"Excellent location, 10 minute walk from Shinjuku station! Room was clean and perfect for a 4 day stay in Tokyo! Staff were lovely and helpful too, will definately be staying here again! "

"Hot spa on too floor made this stay all worth it"

"アメニティーをもう少し充実させて欲しかったです 周辺に飲食店が1、2件あると有り難いです"

"Awesome hotel. Staff was even awesomer. Amenities were immaculately maintained. Atmosphere was very welcoming."