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"Unfortunately, the experience was below our expectations, and we would not choose to stay here again."

"Everything was great"

"Staff is always very helpful the room on the last 6 days of japan stay was spacious and very clean. Staff is very happy and willing to accommodate."

"The check in was smooth, the room was clean, it was in a great spot, and has amazing amenities."

"Room was small but functional. Breakfast is very good. Very good location, away from the busy areas but still close to station, there’s even an underground passage to the station!"

"3泊しました。この辺りのホテルでは比較的安く泊まる事が出来ました！"

"仕方ありませんがシャトルバスが、とても混んでいました。"

"I had a very good stay at Hotel Metropolitan Tokyo Edmont. As a solo traveler, I especially appreciated the location. The hotel is in a central area of Tokyo with easy access to shops, markets, and restaurants. I enjoyed being able to walk around the neighborhood and even take a longer walk to Akihabara, which gave me a chance to explore the city and its surroundings. The hotel itself was clean, comfortable, and well maintained. It had everything I needed, especially during the hot, sunny days...

"Hotel location was very close to the station. Easy access to and from. Our kids wanted to use the hotel but it was closed until July 2026. Decor in the room (15the floor) looks a little dated, not modern (lights, air conditioning). They all work though which was a positive. Gym was large but given the amount of guests, all 6 treadmills were always occupied from 6am onward."

"Good location in Shinjuku, the rooftop bar was awesome, and breakfast buffet was amazing! I'd stay here again."

"Clean rooms extremely helpful and friendly staff. The Bell captains were excellent with arranging transportation. The 711 in the basement is open 24 hours. Breakfast buffet is good, probably overpriced, but aren’t they all? And all those Japanese toilets, they speak for themselves Wholeheartedly recommend this property."

"Clean room with great breakfast, didn't interact with front desk due to kiosk check in/out, but the breakfast staff were all friendly and helpful."

"Beautiful!"

"I like it a lot!"

"Very nice"

"Great location. Staff are all professional and friendly. Has some problems with the clenailess of the toilet upon checkin but staff was very helpful and assisted to the changes The pillows are too soft. Hope the hotel will have a pillow menu as I will be returning in Nov2026."

"I highly recommend this property for your stay in Tokyo! The location was great as it is located in a quiet, peaceful area with extremely helpful and friendly staff."

"The hotel is in a great location if you plan on focusing on Disneyland and DisneySea. Our room is clean and well maintained and staff is really helpful and friendly. The elevators can be slow at times when there are lots of people. Pool is big but closes really early at 8pm."

"Great location while also being quiet at night. Amazing view of the city since located on 18th & higher floors."

"The location is great."