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"Room was the prefect size for a single traveller. Clean and well kept. Hotel staff all helpful and polite. Right in the heart of Shinjuku with plenty to see and do. I couldn't hear any noise outside during the night. I gelt perfectly safe the entire time I was there. It would be fine for couples and families aswell."

"Great place to say everybody was great hotel clean and very well kept. Also live they had there own market in lobby."

"Friendly staffs and great location! Can’t beat that. Will definitely stay there again."

"It was like no place i have ever stayed before."

"Room was small but functional. Breakfast is very good. Very good location, away from the busy areas but still close to station, there’s even an underground passage to the station!"

"とても綺麗でした"

"ディズニーシーへ徒歩圏内でしたので、早朝に車をホテルに置いて行きました。 3人部屋でお部屋も広く、トイレとバスも別でしたし料金もリーズナブルでとても満足です。 スキンケアのアメニティをお願いしたら部屋までロボットくんが届けてくれて面白かったです"

"The staff were really helpful and prompt with every service. Check-in and out was easy and quick. Small room, but clean. Has coin laundry in the building."

"Hotel location was very close to the station. Easy access to and from. Our kids wanted to use the hotel but it was closed until July 2026. Decor in the room (15the floor) looks a little dated, not modern (lights, air conditioning). They all work though which was a positive. Gym was large but given the amount of guests, all 6 treadmills were always occupied from 6am onward."

"Lobby is nice and spacious. Room sizes are pretty good too for Tokyo standards but the rooms could use a facelift. Bubbling on walls can be seen."

"Close to a few different train stations and everything you need is nearby. Room was clean and spacious including the bathroom. Staff was nice and very helpful. Will stay here again in the future."

"Clean room with great breakfast, didn't interact with front desk due to kiosk check in/out, but the breakfast staff were all friendly and helpful."

"Rooms were very clean and staff was pretty nice and helpful"

"I like it a lot!"

"Stayed in a corner room which was spacious and well-maintained. Very clean and comfortable. Didn’t spend much time in the club lounge. Staff very friendly and efficient. Short walk to the metro which was safe late at night. Would recommend and would stay again"

"Great location. Staff are all professional and friendly. Has some problems with the clenailess of the toilet upon checkin but staff was very helpful and assisted to the changes The pillows are too soft. Hope the hotel will have a pillow menu as I will be returning in Nov2026."

"I highly recommend this property for your stay in Tokyo! The location was great as it is located in a quiet, peaceful area with extremely helpful and friendly staff."

"The hotel is in a great location if you plan on focusing on Disneyland and DisneySea. Our room is clean and well maintained and staff is really helpful and friendly. The elevators can be slow at times when there are lots of people. Pool is big but closes really early at 8pm."

"Great location while also being quiet at night. Amazing view of the city since located on 18th & higher floors."

"I liked the hotel. Very luxurious. The rooms are a little small a like most of Tokyo - but they are as advertised, so please do your research. The breakfast wasn’t bad. Ice is readily available, they have a bar, and several other amenities."