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"Extremely small rooms! Very very tiny. Amenities are useless as every single one is an extra charge and not included with the tiny rooms. Godzilla area is closed to the public so you can’t even take good pictures with Godzilla. The breakfast was the worse part of everything !!! They charge a small extra fortune for breakfast and the hotel have a contract with a bad restaurant chain named Sizzlers ( here in the USA) we would never eat at this chain due to low quality food. So we were expecting to...

"The room was very clean and the staff was very friendly was close to the train station making it convenient."

"Very convenient to Haneda Airport"

"really nice and beautiful hotel."

"I don’t like"

"I would not stay anywhere else"

"Sauberes Zimmer, gute Umgebung, die Cocktailbar war auch sehr gut."

"The beds nor the pillows were comfortable the food wasn’t the best, They to give free drinks in the night, best part is that it is next to a station and near restaurants.."

"Excellent room, breakfast and location. You will not be able to check in before 3pm, so don’t make plans to try to request an early check in or expect to get in the room early. However, the hotel will securely hold your luggage until check-in so you can leave and go sightseeing if you arrive earlier in the day."

"Excellent location and spacious hotel and bedrooms. Great experience"

"角部屋だったため窓が2面で眺めが最高でした。"

"The room was clean and they have a couple of places connected to it to eat for breakfast/lunch/dinner"

"5 stars hotel but the room was dated(very old) could needs a facelift. I have a tower corner room the view not so good, room is very small. The floor was dirty bed is uncomfortable. Onsen and spa not down (not working) did not get to use. Staff very helpful."

"Property was located in a great spot close to the train station and places to eat and shop. Rooms were tiny but functional, if you don’t mind living out of your suitcase since there is very limited room to hang only 5 items or so total and no dresser. Biggest issue is we had multiple things disappear from our room, that they could never find any of them and the $100 they did locate after we checked out they refused to return unless we came all the way back to Japan to claim it. Wouldn’t put a...

"Easy to access, great environment"

"The room was incredible , service great and location was everything we hoped for"

"We had a wonderful stay as a family of four. We visited Disney and found the Sheratons convenient and perfect for our needs!"

"All around well polished hotel, from friendly staff to food options and location. Typical Japanese, rooms are a bit smaller than in western hotels. But don’t let that be the deciding factor. E had a wonderful stay!"

"Ottima colazione e bella struttura al centro"

"Great service and convenient that they have a convenient store in side the hotel"