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"Hotel Gracery is in a fantastic location in Shinjuku. And although it was very busy we were able to quickly check in and out, never had to wait long for an elevator and were even able to use the laundromat without a wait. And for a large and busy hotel the room was very quiet. We were on the 23rd floor so we had a wonderful view of Tokyo! It’s also very convenient because on the first level there’s a bunch of restaurants and even the ever popular 7-11 konbini. It’s a beautiful hotel and if...

"Very "

"unprofessional service"

"普通でした"

"The Onsen in the basement is a big plus. It is extremely well located near several wonderful restaurants. The Lawson's on the second floor is open 24 hours and is very useful"

"部屋の照明がオレンジっぽい色なので、女性が化粧をする時に、自分の化粧がどのようになってるか分かりづらいそうです。 子供のパジャマが品切れにならないようにしていただけると嬉しいなと"

"まあまあ。アネックスタワーに泊まったのですが、少し建物が古めですね。メインタワーに泊まれると思ったので、残念です。タワーによって建物古かったりすると思うので、品川ホテルのどこのタワーに泊まれるのかは、重要ですね。でも、まあ普通に不都合はありませんでした。"

"Hotel is roomy and clean. Easy access to local places."

"The room was impressively spacious, the shuttle service made getting around effortless, and the on-site laundry facilities and Lawson convenience store were incredibly convenient. The hotel itself is beautiful and very comfortable, and its unbeatable proximity to both DisneySea and Disneyland makes it an outstanding choice. The cherry on top was access to a day-use onsen at a neighboring hotel. Highly recommended!"

"The hotel is located on a busy road in Kyoto but once you enter the hotel the noise and congestion of the street disappears. The rooms are very modern with a Japanese theme. There is a laundry room in the basement with 4 or 5 machines but they fill very quickly. Unless you’re willing to get up early it maybe difficult to wash your clothes. I enjoyed the breakfast and they offer 6 hot meals to choose from when you first sit down. You can also order an omelette separately. This in addition...

"Great location to take the train and hotel staff was very nice!"

"Great hotel! Great location! Clean rooms, traveled with my kids and we loved it. I would book the knot again. Thank you for a great stay!"

"Clean room"

"Everything was awesome and the view like no other"

"The pictures we saw when booking the hotel didn’t match the actual hotel or our rooms. The rooms were outdated and had mold everywhere. Our sink had a crack, and the shower curtain wasn’t clean. The location was convenient and safe, but it was also very crowded. Not recommended."

"Breakfast is good. "

"Excellent location, 10 minute walk from Shinjuku station! Room was clean and perfect for a 4 day stay in Tokyo! Staff were lovely and helpful too, will definately be staying here again! "

"Hotel bien situé dans un quartier animé. Chambre très propre et équipée avec ce qu’il faut pour passer une bonne nuit. Salle de bain petite mais fonctionnelle et de nombreux produits d’accueil sont fournis."

"Great price and great service"

"The room was clean but there was not much room to put any luggage. The staff was all very nice and the area is very walkable despite not being central. I wish the amenities like the bar downstairs was open later. "