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"This is a lovely centrally located property. Rooms are small but clean and modern Unfortunately staff at this hotel are poorly trained and unorganized arguing with one another and barking orders at guests. Noone seems to be able to answer questions or solve problems and there is a general sense of confusion. As a result I would not recommend "

"Disconnected. Didn't feel like we were staying in a hotel. Wouldn't recommend or come back "

"Everything was great, very nice hotel."

"部屋からエレベーターまでが遠すぎる"

""One of the best stays at Oriental Hotel Tokyo Bay—connected to three malls and the train station. So convenient for shopping, dining, and exploring Tokyo. Truly a traveler’s dream!""

"No issues buffet dinner was good value. Didn't take breakfast lots of food outlets at the station which was close by."

"Room so small, a little match box, you better be real small, short and thin to stay at this hotel. Also, hotel staffs said if you need AC, just leave the door open, it will get cooler… "

"Excellent hotel. Comfortable bed & nice quality linens and fairly spacious. All sorts of little extras provided: toothbrush, hairbrush, hairband, slippers, Nespresso coffee in room. Staff were wonderfully polite. Convenient Metro stop not far away. Would highly recommend. "

"Excelente hotel, excelente zona, muy buena vista al parque, muy bien conectado, personal muy amable, muy buen bufet, instalaciones muy limpias y modernas. Sin duda regresaría."

"Lovely hotel. Great location. "

"it is a bit crowded on Friday night near midnight"

"とても清潔でサービスも充実していて最高でした。"

"Everything is wonderful except that the breakfast buffet was somewhat disappointing. I have seen better buffets in much smaller hotel chains in Japan. "

"Very nice hotel and breakfast was good."

"Nice location. Walkable to all of shinjuku. Small rooms and the bathroom was kind of an airplane restroom; small ..all plastic.. the hotel is functional for what we required."

"Clean hotel with lovely staff, a nice (uncrowded) gym, and convenient subway access. Beds are comfortable, lighting is great, and outlets are well placed. Breakfast was good but can get busy. The main drawback is the room layout. Storage is limited and poorly ventilated—there’s just one shelf and a small drawer in the closet, and opening the doors blocks the walkway. Shelving above the fridge is unusable due to fixed decor, and the safe is too small for a laptop. Towel space is also limited for...

"It is in a central location with lots of shops nearby. The air conditioning cannot be adjusted at each room so the room is too warm for us."

"Dated...smells old. Raindrops sounded loud as if there was a bucket outside. Size of the room was miniature. Not worth it."

"The hotel was clean but aged, spacious for hotels in Tokyo. Great location as it’s close to metro but not too close to crowded areas. Japanese staffs were polite, friendly and professional as usual. However there are rooms for the rest to improve on. "

"Clean room "