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"Todo bien"

"We had a great time at La Copa! Everything you need is right there at the resort including Starbucks! Hope to visit again soon!"

"Location and amenities were great. General housekeeping was not where it should be especially the hallways and elevators"

"Check in was weird. I got up to my room and they were painting it so I had to go back down to get another room. When I did get a room the bed wasn't great. The pillows were horrible and it was very loud outside. For a shorter stay it would have been better. The thermostat/AC was not great. I did have them clean my room after a few days and they cleaned it very well. I was impressed. Overall not terrible but definitely not my favorite."

"No good"

"The best part about our room was that it was on the 10th floor and we had no noise, we were able to reset and not have to worry about neighbors or children. The bed was not as comfortable, the bath was not ideal and those two things did put a dent in our comfort. I think that it can be over looked by hitting the pool bar, Zoe was great. The little Coconut that could was delicious but when Zoe made the bloody Mary it hit in just the right way. The inside bar had a great service as well, Wesley...

"It was okay"

"Clean hotel room"

"The “restaurant” amenities are terrible! Ate breakfast became very ill! Construction and landscaping are done early morning so don’t plan on sleeping in! Other than that it’s a very beautiful resort with comfort beds!"

"Todo muy limpio la ubicación me gusta mucho y a pie de playa el balcón está muy amplio y el desayuno está bien la atención fue bastante buena muchas gracias sin duda volveremos"

"The easy private access to the beach was a nice perk. Great selection of food at breakfast including fresh fruit and Texas shaped waffles. The pool was nice and well maintained."

"The staff was incredibly friendly, welcoming, and helpful throughout our stay. The hotel is in a great location, with easy access to street level shops and restaurants, as well as the Riverwalk. Our only issues were a couple of minor maintenance and signage concerns. The phone in our room wasn’t working, and after a technician came by, we were advised that the outlet in the room was not functioning. Additionally, the main entrance could use clearer signage directing guests to the registration...

"We had a great stay at Universal Kids Resort! The resort was clean, beautiful, and we really enjoyed our overall experience. We stayed in the signature queen, which was spacious and fun for the kids. One safety concern I would mention is the bunk beds. I had a 10-year-old, 4-year-old, and 1-year-old with me, especially for the little one that can walk and climb, I was a little concerned about the accessibility of the bunk beds for the younger children. I think additional safety features or...