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"The room was spacious, very clean and the staff was helpful and friendly. Howeverbwhennwe looked out of the windows they needed a good cleaning. Great hotel and I would recommend it to others as well as return myself."

"Lobby and restaurants were great. Food for breakfast was very good. Rooms and hallways were very poorly maintained. We had water coming through the floor and they did switch rooms for us. Tub was so bad wife wouldn’t take a bath in it. Very disappointing for the price we paid. Pool area and changing rooms were extremely poorly maintained."

"Highly recommend"

"Air conditioning did not work and the room was very hot"

"Comfortable and convenient. Especially friendly and helpful staff. Happy to stay here."

"Lounge & restaurant were ok. Room was small & found beds to be too soft kept sliding off on one side. Room had two single beds & we had wanted a queen or king."

"Peaceful place With decent pool size, unfortunately jacuzzi out of order"

"Was in London but wanted to be closer to the cruise lines. Stayed one day and it was perfect. Next to the cruise line, a big mall and restaurants. The staff were friendly, the room was nice and roomy, king bed. Would definitely stay again."

"Stayed here a few times, to watch cricket from the balcony. A lovely setting and view. Spacious room and bathroom. On this occasion only discovered the shower gel was empty once under the shower. Quickly replaced next morning! Will return again."

"Very friendly staff, toilets and the room was very clean and had no problems at all"

"V nice hotel and breakfast"

"Just not good really. Although plus side was location for getting to the ship!"

"Room was basic, lacked air con although they provided a fan. Good basic room for a one night stay close to cruise terminal"

"I"

"Lovely location. Peaceful and beautiful. Great staff, nice food and lovely rooms. Gardens beautiful too. Lots of parking. Will be returning soon."

"location and breakfast"

"Breakfast was excellent value, with a wide range of options. The spa facilities were good and there were plenty of late deals if you had not pre booked. Do make sure your room has a window. Ours over looked the spa, but we had no natural light and no fresh air."