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"Easy access to the City of Southampton, staff very friendly and helpful"

"We did not like their attitude- I enjoy booking with Expedia for the convenience and efficiency, but seemed like booking with third party was a negative ! The hotel is on harbour- but we got the worst room - facing windows of another building. Our flight arrived early - check in is 3:00 pm - understandable that we have to wait - but absolutely no courtesy of even a few minutes earlier. We were there for one night only, getting on a cruise ship next day. Checkout was at 11:00 next morning,...

"The hotel was cozy, and very clean. The food in the bar was is good and the bar do not have all the ingredients when you ask for some cocktail at the menu, but the staff is incredible friendly ,and helpfull. If I returned to Southhampton this is my first option ☺️"

"Excellent stay and the employees were extremely helpful! Joe is the BEST! :)"

"Lounge & restaurant were ok. Room was small & found beds to be too soft kept sliding off on one side. Room had two single beds & we had wanted a queen or king."

"Really nice place to stay :)"

"Le déjeuner était très complet. La chambre grande et confortable. Bien situé avant ou après croisière."

"We had a great stay Staff were really helpful and friendly Some bits in the room could do with a little refresh but still clean. Would definitely recommend them."

"It was horrible never again!"

"Excellent room, nice area and staff were really helpful too. Only issue is the parking that there isn’t much parking if it is busy."

"Although the room was good, they let us know a couple days before that tha air conditioning was not working. We had to sleep with the windows open do to the heatwave."

"Lovely location. Peaceful and beautiful. Great staff, nice food and lovely rooms. Gardens beautiful too. Lots of parking. Will be returning soon."