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"The breakfast was delicious and plentiful. The breakfast staff were friendly and efficient so there was always food available. The room was clean but the bathroom can use an update as the plumbing was making noises. Overall we did like the hotel and would stay again."

"Great location"

"Very relaxed atmosphere!"

"Very close to the cruise port"

"Stayed in this hotel as it was £10-£20 cheaper than others in the area and I was only staying on a brief stop over. My advice if you're thinking about it too - DON'T. Splash that extra tenner and have a nicer night. Low Entrance/exterior - Looks smart but you soon meet the broken rotating entrance door-an indication of what is to come. Reception - Friendly and quick but my room was on the first floor. Lifts not working. I lugged a heavy suitcase to my room at 11pm after a long drive. I'm 44,...

"Great location, friendly and helpful staff - room was a good size."

"Its with heavy heart, at times you leave reviews that are harsh , but you hope balanced. The hotel is very pretty and in a nice settings. Checking in very fast and efficient with good service. The room was very nice and bathroom clean. We used the bar, which was okay. The only issue was the bed and the pillows . This is a matter of choice, however very uncomfortable. The price I had was very good that made the issue less of an issue."

"Poor checkin experience. Facilities and rooms need modernising. Bed tiny and uncomfortable."

"We only stayed one night here before heading for our cruise, but location was great and room had everything we needed and very comfortable. The only thing to me tion is thr parking. After booking, we received an email to confirm a parking space had been reserved for us. However when we arrived, we were charge £13 for it, which was not communicated. Also parking is at the rear of the hotel and can be difficult to manoeuvre as quite tight on space."

"The hotel staff at the reception were very helpful and so welcoming. However there was one member of staff in the laundry room who came across like she couldn’t be bothered helping when I asked her for a clean towel for the swimming pool area because the one she pointed me towards smelt really damp so I wanted a clean one and she just ignored me so I helped myself. The hotel- the cleanliness was not great. The room was quite outdated and the bed sheets had this damp smell. My daughters had a...

"The staff and rooms are very good. The location is great for cruises and the train station. The rooms need AC. Even though it was not that hot in Southampton, it was very humid. The room just felt muggy. The fan and very small window opening was not enough to air the room out."

"Hotel is super convenient for the cruise port and numerous eateries and shops. We had 2 different overnight stays over an 8-day period. The first night was fine, but my partner’s curling iron 110-240v got fried. Not saying it was the hotel’s fault, but it did happen. The second night, the a/c seriously underperformed. We mentioned this to the staff, but it never really did cool off. We were only in the room for about 7 hours so we let it go, but in any other case I would’ve asked to be...

"Stayed here 3rd-5th September. Firstly, Saika on reception was very professional, helpful and friendly. The room was very good with a fantastic view of the cricket - pillows like marshmallows - too soft! Unfortunately, there were a few disappointments - went to the bar for a few cocktails! Had to search for a server and when I found one she looked totally aggravated. Requested a black russian and one other - she was constantly on her phone seemingly arguing! Took her ages to make cocktails -...

"Basic property. Did not have luggage storage. Clean room. Lack of electrical outlets in the room. Give it a 3 out of 5"

"Très dispendieux pour un hôtel qui a besoin de se faire rafraîchir mais bien situé et propre malgré son apparence désuet."

"Very nice converted country house. No lifts. Staff very amenable. Good breakfast and simple good food in restaurant. Room was clean and well appointed, could do with a fridge, shower was excellent. Hotel can get noisy at weekends if and when they have weddings and parties."