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"Breakfast was great! Bar was good!"

"We were going to cruise the next day. Hotel was beautiful, comfortable, convenient. We were very close to the port. Conveniently located near a great pub restaurant-Duke of Wellington. Would love to have stayed there longer."

"We got in late at night prior to boarding a cruise the next day. We almost didn’t realize that it was a hotel upon entering, because the check-in was at a bar, but it was a very cool and welcoming atmosphere. The man who assisted us was incredibly friendly and courteous. The room was clean and well-maintained. For a single night, which was the case for our vacation, it was the perfect accommodations."

"Air con didn’t work which was disappointing. Spa and pool is too small for the amount of guests but rooms are clean and feel luxurious."

"Staff amazing bathrooms need upgrades Toilets don’t flush easily Great location"

"Great"

"Who was contemporary and nicely designed? The room was extremely hot. No air conditioning 80° plus. I asked them to fix the air conditioner. They told me that they couldn’t do anything about it, and they offered to give me another fan but we already had two fans in the room. I don’t think that room was worth $280. Very disappointing."

"Muy buena atención en recepción por parte de una chica asiática que no recuerdo su nombre, y de Mark. Un hotel excelente algo lejos del centro, pero las vistas y la calidad merecen la pena pagar un poquito más de taxi para llegar."

"The room had everything you need but wasn’t clean and they don’t clean during your stay either. You can get new towels from reception, but no one is coming to get your previous wet/used ones. Reception desk is impressive and the 2 girls were smiley and attentive. Bathroom was ok but looking very tired. Shower was good and powerful. Parking is easy and the golf course looks good. For the price it wasn’t great value. We might stay again if we can’t find anything better, for the next Goodwood...

"It was 29C and zero AC (or air cooling) as they called it. We baked. No water available to purchase. It was unbearable. Whenever we went to the desk the staff wouldn't make eye contact with us... luckily it was only one night."

"The rooms are not in the main building, they are what I can only describe as motel type rooms in a couple of blocks. We had a 1st floor room the window only opened an inch and there was no A/C, didn't get a lot of sleep at the weather therefore the room was baking hot. Lovely grounds to walk round and the breakfast was good in a really nice setting."

"We were in Southampton on one of the hottest days of the year. The hotel is not air conditioned. A small fan was provided, but it was an unbearably uncomfortable night and neither of us were able to sleep. I have stayed at the Novotel numerous times over the past two decades and the hotel is increasingly dated and tired, especially the bathrooms. Considering increasingly hot summers, the owners of the hotel should invest in Air Conditioning."

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"The room was okay,"

"Me gustó el hotel y la ubicación"

"While this facility had a lot of high level amenities like and Elemis spa, squash court etc, they fall far short of acceptable in basic room accommodations. We specifically made sure the hotel had Air conditioning before booking and when we arrived confirmed again because the lobby was so hot. Even so, they checked us into a room they KNEW the air conditioning wasn’t working (they had put a fan in the room). After a bit of back and forth and waiting for the room to “cool” they agreed to move...

"A good location and cleanliness are all this “hotel” has going for it. No elevator, no USB ports, no bathtub that it advertised. It doesn’t even have air conditioning! It was ungodly hot, especially trudging up the stairs."

"We didn’t stay! On arrival we were told our room was hot but they could give us ice water. The room was stupidly hot and if we had stayed we would not have slept. I know we are having a hot summer but they could have supplied decent fans, and let people know before travelling for three hours how hot the top floor rooms were. No management on site, several other people complained and I felt sorry for the two young ladies on reception."

"Staff were excellent"

"Beautiful property with very helpful staff. No air conditioning (like many places in the region)"