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"The staff in all areas could not have been more helpful. The hotel was spotlessly clean and well maintained. Th air conditioning was very welcome in the middle of a heat wave. The bed was very comfortable. We would happily stay here again."

"Great location with parking. Good hotel with all the amenities you would need. Comfortable room with a view of the port."

"Staff were very friendly and helpful"

"Property was clean. Room was clean and comfortable. Staff were efficient but not necessarily friendly. We would stay here again if in the area."

"Good"

"No toast or fried eggs at breakfast."

"Great location"

"Muy buena atención en recepción por parte de una chica asiática que no recuerdo su nombre, y de Mark. Un hotel excelente algo lejos del centro, pero las vistas y la calidad merecen la pena pagar un poquito más de taxi para llegar."

"No air conditioning. The room was extremely hot :("

"Loved our stay . Relaxing and the breakfast was amazing"

"We were in Southampton on one of the hottest days of the year. The hotel is not air conditioned. A small fan was provided, but it was an unbearably uncomfortable night and neither of us were able to sleep. I have stayed at the Novotel numerous times over the past two decades and the hotel is increasingly dated and tired, especially the bathrooms. Considering increasingly hot summers, the owners of the hotel should invest in Air Conditioning."

"The rooms are not in the main building, they are what I can only describe as motel type rooms in a couple of blocks. We had a 1st floor room the window only opened an inch and there was no A/C, didn't get a lot of sleep at the weather therefore the room was baking hot. Lovely grounds to walk round and the breakfast was good in a really nice setting."

"Great staging location, Comfortable and great standard. The guests were happy, the staff were pleasant and freely engaged with us. A high standard accommodation, great parking and great location. Thank you"

"Wouldn't recommend this place we left after 1 hour. Place very dirty with fleas. Bed can feel springs. Nobody so speak to either."

"Great basic hotel for the young and agile. Not so good for over 70’s. No lift and 3 flights with heavy luggage."

"Rooms a bit tired"

"Friendly staff, close to the cruise port and local eateries"

"Tiny room. No air conditioning. TV didn't work. Nowhere to put anything in room or bathroom. Carpet in breakfast room dirty. Spa shut. Noisy wedding party going on. Overpriced. Staff were courteous. Breakfast was OK"

"Lovely meal and good option for stay and parking whilst in cruise. They arranged a local taxi for us."

"Property is OK"