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"Food was decent"

"Bed bugs"

"It is a very funky hotel in the heart of things. Staff were wonderful and accommodating. Rooms are small but they offer great common areas to hang out. "

"we really enjoyed this hotel. They had an a spa that was included that had a steam room, sauna hot tub and a pool. We missed the Michelin star restaurant but the other restaurant on the sixth floor was also very good. Very spacious rooms with good views of the harbor we would go back to this hotel in a heartbeat."

"Easy to order food at the hotel restaurant and there are restaurants at the mall across the street. The location is very convenient."

"Wonderful staff"

"Overall experience was great except the wifi in the room wasn’t working. I had to go downstairs in the lobby to order food from outside. When traveling from abroad, like me, the cellphone network is not the greatest."

"The property is okay if you’re using it for an overnight stay before boarding a cruise. It is definitely conveniently located to the cruise port. The staff was helpful with giving us the information for a taxi service which was affordable for a 6 passenger. We reserved it the night before. The hotel staff also had information about which port we would be leaving out of for our ship. Sky princess left out of mayflower 106. They don’t have amenities in the room such as a blow dryer but had one at...

"Overpriced hotel with terrible soft, spongy mattresses"

"Picked this hotel as a stop off for the ferry to jersey. Had everything we needed. Breakfast really good. Had to pay for parking which we didn’t really appreciate."

"Reception staff were very welcoming, room was very clean, and breakfast was very nice. I didn't like the attitude of the women in the spa section, felt like they were talking down to me had a lot of ego and arrogance, not sure if it was a colour thing. "

"Only downside was the check in procedure which didn't seem to work when I attempted to it. However, door code sent and access duly gained. Nice comfy room. It mentioned about noise from outside, but didn't hear anything personally. Bed was made each day with coffee etc topped up. Made for a nice base for a couple of days"

"We recently stayed at this hotel after breaking down on our journey. Unfortunately, we couldn’t make our first night and phoned the hotel to explain the situation. The woman we spoke to didn’t seem very interested or concerned, and we were disappointed that nobody even asked if we were okay given the circumstances. When we finally arrived the following evening around 5:30pm, the staff there were friendly and welcoming, and the stay itself was pleasant. However, the lack of empathy and customer...

"Loved this hotel. Loved the decor, staff, location and breakfast. What I didn't love was that the pictures posted on Expedia showed a much bigger room than I got including space for a couch. We could barely squeeze by the bed whereas the two other couples we were travelling with did have rooms as advertised."

"Room was clean and bed comfortable. No refrigerator nor microwave. Hotel was reasonably priced. It was close to the bus station and cruise port. Worked great for the night before cruising."

"Easy check in/out. Good location and a quiet building. Mattress was a bit uncomfortable but overall this place is good value for money"

"We loved how close it was to the Commons park and the Cowherd Pub up the street. Rupi and the staff were very helpful and we enjoyed our stay. Breakfast and dinner are great."

"Bar closed early, place was clean and staff were helpful/friendly. No face cloths. "

"Very pleased with this choice of hotel, that the staff seem to take great pride in and conduct themselves like they have shares in it. Evening meal was great quality. Fitness facilities require you to walk outside of the hotel, but are worth it. Location was perfect for me having to access a few different towns in the area, and remote with far-reaching views surrounding. My only complaint would have been that I had an accessible room (I may have booked in a hurry), and the furniture...