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"Property is clean and nice. Food is good. There is no current exchange there. It is pretty inconvenient."

"Location very convenient to get a cruise. Close to the cruise port, close to the mall and restaurants."

"I booked a night here before my cruise and everything was swonderful. My room was large and clean. The pub had wonderful staff and I enjoyed having a pint of beer on their deck. I ate supper at Marco Pierre and enjoyed a wonderful buffet breakfast in the same area the next morning. The concierge here were outstanding! They are always visible, will store your luggage and even arrange taxi transfer to the cruise port. Very organized, and safe feeling - especially for a solo woman traveler."

"The room was spacious and clean although there was a noticeable chip out of the wardrobe beading. The HarBar6th could have been cleaner a lot of crumbs trapped between the tile top and glass. Lunch in the Jetty restaurant was good, but the table was not cleared at the completion of dessert course and no tea or coffee offered. Somewhat disappointing for a 5 star hotel."

"The first problem was that we only had bath towels in the room and no others, but when we asked they brought them up. Then when we opened the sheets to get into bed, one side of the bed was dirty. The food in the restaurant was very good and they offered ice water anytime you wanted it. It was a great hotel to use for getting onto a cruise."

"Great staff and breakfast, just evelater only one not enough"

"Property was clean, everything worked as it should. Front staff were very courteous and let us store our bags for the day until check in. Property was very close to the cruise ports and train or coach stations so very handy. Would stay here again."

"Overpriced hotel with terrible soft, spongy mattresses"

"La atención en el front desk, maravillosa! Habitación , pequeña pero cómoda y con agua y café! El desayuno bastante aceptable! Para tomar un crucero , ideal a 10 mins del puerto en taxi ! Se puede caminando sin lluvia……"

"Lovely hotel"

"Great hotel, convenient location, good value, comfortable beds"

"I think it should be made clear from the time of booking that it self check in and that there are no lifts in the building"

"Lots of parking. Large gym, pool was ok, each person had to pay £5 to use the gym/pool. The restaurant only had a buffet on but there are good pubs and restaurants which were a short drive away."

"Just Okay - nothing special - sour milk in the room spoiled the coffee"

"Property in general is looking a bit tired and in need of some modernisation and updating, bathroom wasnt the cleanest unfortunately with stains at the bottom of the toilet, shower gel bottles just left randomly in the bathroom and the area around the sink not great either. That being said the sauna, pool area were very nice and clean, view was ok although some dining guests could see into my room which wasnt great but slept well and felt refreshed so as a whole not too bad at all"

"Walkable to the train station and cruise terminals. But the property was pootly maintained. Our room locked but the common front door doesn't lock and is not secure. There was peeling paint in our room, no control of room heat, no towels, no cups, no control over shower water temperature and no remote for the very small TV."

"Got upgraded to a lovely studio room. Room was quiet, had excellent facilities in the room such as a kitchenette, table with games and a view over the park. There was also good amenities such as a gym. The staff were also very helpful and friendly. The only criticism is that they need to be clearer about parking as didn't realise this needed to be booked in advance. It was all booked out and I needed to reserve another space elsewhere with justpark."

"The rooms are now really tired and neglected and not worth the £170 price per night, compared to other local hotels ive stayed in. The downstairs communal areas are good, despite the greedy £10 per wineglass, as are the staff. Its the bedrooms- woodchip walls, broken botched multiple wood/paint surfaces, mouldy bathroom and bare carpets-that need a complete renovation. Upstairs communal carpet is like something from The Shining movie. Not recommended."

"No complaints. All staff are very friendly and helpful. W Minneapolis y customerss this Finley Isabellat Schneider again if we ever come back"

"Great hotel. We had an evening meal there and the food was fantastic. Rhodri on reception could not have been more welcoming. Will stay there again."