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"Every lil detail was beautiful especially if you are a Christmas lover such as we are, Breakfast was delicious and the pl were extremely nice. We will definitely be back."

"Staff was great and Resort was nice…my daughter loved the lazy river! My dad loved the coffee and cookies! The balcony was really nice. Parking in garage was kinda tight, but outdoor parking is available. There was a charge to use the games in the game room, so kids didn’t experience that. Location was perfect! Right off Parkway and close to The Island and Dollywood. Easy drive to downtown Gatlinburg. I would stay there again."

"Our experience at Westgate Smoky Mountain Resort started off on a very disappointing note. The check-in process was absolutely horrible! We waited over two hours just to check in, which is unacceptable, especially when traveling with family and children. To make matters worse, instead of focusing on getting us checked in, the staff tried to push a timeshare presentation on us. After a long trip, the last thing we wanted was additional sales pressure. Another major disappointment was the...

"It was a great hotel. Location was a short walk to Broadway."

"Mountain view room had great views during fall foliage season"

"They make you fresh omelets in the breakfast but they charge you 23$ in you want to park your car in their parking."

"NA"

"The bed and bedding was very comfortable! Staff was helpful and friendly.Loved the shower, very large! No water problems. Parking was plentiful. Excellent place!!"

"Good free breakfast"

"We enjoyed our stay at Margaritaville. The room and grounds were very clean and welcoming. Every staff member we encountered was friendly professional and made us feel welcome. The woman at the front desk ( sorry, I can’t remember her name) went above and beyond for us. My only complaint would be the noise in the hallway outside our door at all times of the day, & night. Also we were in an ADA ACCESSIBLE room and the tub was very difficult for him to step up and over the edge of the tub to...

"Decent room, great service, Great price! My family enjoyed the lazy river and the hot tub. Loved their selections for breakfast 😋 would definitely stay again. Thank you!"