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"The property was clean and had beautiful views. Pool was clean and heated"

"Very family oriented! Kids loved it"

"The room was very nice, the staff was friendly, we had a nice view from the balcony."

"The rooms are beautiful, clean, has all the conveniences of home. We loved it!! The views are absolutely incredible. And seeing the Mama bear and her 3 little cubs in their natural habitat was indescribable. The staff were Amazing and there's plenty to do just on site. Highly recommend this place!!"

"Nice location. Beautiful views. Excellent customer service. Rooms need updated"

"La ventaja es que los parques están dentro del hotel no tienes que gastar extra"

"We really liked all of the water activities, the service, and the room we stayed in! The parking lot was very clean, the front desk staff was friendly, and we enjoyed every second we stayed there!"

"Room was great! Very large, clean, quiet and comfortable. Great location. Wonderful view of downtown. We could walk to all venues and attractions. Never took our car out of the garage. The front desk was very welcoming and helpful. The breakfast was abundant but so-so."

"Great Experience!! Great Location!! You will not be disappointed!"

"Upon arrival the area seemed very unsafe. I’ve traveled to Nashville several times and figured it would be fine. Photos and the actual property do not match. There was a charge for parking which wasn’t mentioned. The room had a very foul smell. The property is not well maintained. I called Expedia right away the lady was friendly however advised to request a refund she had to call the property manager. I also went down to speak with him. Was not friendly, difficult to understand. I told him I...

"Me gustó todo la limpieza, las atenciones, el servicio a las habitaciones, las atenciones del personal de los salvavidas , muy profesionales, la atención, y la comida, en los distintos tipos de restaurantes, el profesionalismo, de los trabajadores de frondes , la limpieza del hotel, el cuidado de los jardines, los tragos muy bien servido, un servicio incomparable"

"Hotel was clean & staff friendly. Booked king size bed through Expedia yet they didn’t have any king size rooms left. Booking didn’t show accommodation request"

"Great place to stay and very convenient location."

"The location is great, very close to broadway at walking distance. The beds are very comfortable and room is very clean. I would recommend!"

"Everything was great!"

"Hotel needs a major upgrade and renovation. Shower had cracks in it. We had yellow sheets on the bed and a chunk of hair in middle of bed. We will not be back. Plus charge extra to have a parking spot overnight."

"Everything was amazing!! Clean room and property. Location can’t be beat. We try to stay here every time we visit Pigeon Forge."

"This was the COOLEST place! Super clean. Everybody was super friendly. It is so centrally located you can walk anywhere in downtown Nashville. From here on out anytime I stay in Nashville this is where I will stay"

"The rooms were super clean. Staff was nice and available. Breakfast was not bad at all."

"The staff was great, restaurant was closed so we had to leave to eat, and I found a live cockroach in my room. It crawled into my bag."