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"Our stay at this resort was absolutely amazing! From the beautiful surroundings to the wonderful atmosphere, everything exceeded our expectations. The resort was clean, welcoming, and well-maintained, and you could tell that a lot of care went into making guests feel comfortable and special. It was the perfect place to relax, unwind, and make wonderful memories."

"Beautiful scenery, not as clean as I would have hoped, great space for the family"

"So many options for children.. loved every minute."

"Not worth the price"

"We loved our stay! Check in was easy, the staff was knowledgeable. The waterpark was clean, enclosed and comfortable. Food and drink being available on the property made all the difference. We never had to leave the resort unless we wanted to. There was some free fall activities starting from morning until night. We esp liked the outpost where we could purchase toys and souvenirs. There was an also an on site gem mine for a small fee. The reusable cups were great for staying hydrated all day...

"Clean rooms"

"The room with a King bed was small, but adequate for our 4 night stay. We had the power go out in our room one morning and called the front desk. The breaker had to be turned back on and was done so almost immediately. A maintenance worker also came to our room to check to be sure that the power had come back on. We really appreciated the immediate response! The free breakfast was the same each day of our stay-no variation at all. Cereal, milk, sausage, eggs (semi-warm and not very good),...

"The hotel is gorgeous, and the staff couldn't have been more accommodating. I do not have one thing negative to say about this beautiful hotel. If I were to give a recommendation, I wish there was a vending machine or a way to purchase bottled soft drinks for overnight. We didn't realize that we checked in after the cafe had closed and had no soft drinks for our room. It really wasn't an inconvenience but had we known we could have planned ahead. Overall, it was wonderful and we will...

"2 pools were enjoyed by kids. Front desk is too slow not helpful verges on rude. Food choices were terrible. In fact all meals were eaten there although limited choices and buffet used twice was terrible in choices and quality of food."

"Overall our room was comfortable and enjoyed the larger size compared to staying at the main hotel. However there are no streaming services in the room and the WiFi is terrible. We were on a budget this trip so we weren’t out spending money on Gburg or Sevierville if not at the pool. So it was harder to keep the kids entertained but we managed. Would have been nice to do a movie night or something though. My biggest complaint is the money grab situation. Everything is way more expensive on the...

"Staff was very friendly and helpful"

"It was an okay hotel but nothing worth the $500/night price tag after taxes. For that price, i expected so much more than what we got. This level of room was equivalent to a $150/night econo lodge. I splurged because I wanted a special treat for my daughters to have a girls getaway. The room and hallways smelled like cleaning solution, and everything was just… meh. Nothing to give off a $500 room vibe. Save your money, stay at a cheaper $$ hotel, and take your savings to go spend on the fun...

"Excellent stay. Excellent staff. Looking forward to the next time."

"Location of hotel is A+. Walking distance to all bars and restaurants on Broadway and also short walk to Nissan Stadium."

"The hotel is in a great location and not bad for the costs. The rooms were clean and the shower was hot. It was nice that it was on the river. Got to see the bears just outside of our room! Unfortunately, I don’t know if I would stay here again. The beds were so hard, felt like sleeping on a board. Breakfast was good and it was a hot breakfast. The first morning they kept running out of food. Many people were unable to go get food and had to keep going up multiple times as even the refills...

"Everything was great! We will definitely be coming back for more!!!"