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"We loved the amount of space in our rental! The location was great and the rental was very well maintained! We will definitely rent here again!!"

"It was a perfect getaway with our grandchildren. Spacious 2 bedroom condo at an affordable price. The staff members were great! The outdoor and indoor water park was excellent!"

"Location is beautiful and great spot for beautiful views of the Smokey mountains. Beds were comfortable. Space was comfortable. Hotel is aged and in terms of cleanliness was average. It is in the wilderness and bugs etc are to be expected on balcony. Hotel did warn of little bugs and to let them know. Pool is wonderful for kids. Bears in parking lots which was exciting to see but take their warnings about protecting your vehicle and be aware of surroundings. This was a highlight of our...

"Our rooms didn’t have face towels or floor towel for the shower only very thin/ worn full body towels. I found a dirty sock rolled on the corner of the floor by the balcony. Restaurants close at 8-9pm despite Google says 10-11pm so we were only able to eat pizza instead of the steak house. For the price of rooms parking no included"

"The Inn at the Christmas Place is a spectacular place to stay. Great breakfast, decor is beautiful and the pools are exceptional"

"Paid the extra for the river view balcony, and it did not disappoint. The decor is "vintage" and so a little outdated. Clean. Nice staff. The 4 stars was due to a few things; the size of the hotel does not work with two elevators. We were on the 8th floor and getting up and down on the elevator was a definite drag on our time. At one point we stopped on every floor on the way down, and several floors had no one there because people were giving up and taking the stairs. Try and get a lower floor....

"Very great location"

"The property was very nice ..The beds were comfy the pool area was nice and the breakfast was good."

"Best property to stay at in Pigeon Forge. Always clean, great pool, quiet sitting by the river behind it. With in walking distance to a lot of food and activities."

"Great hotel, close to centre and very accessible. Breakfast also had plenty of choice. The only thing that let it down for me is that I paid for a room with two queen beds and we got a room with one and a sofa bed. Other than that we had a fab experience at Hyatt house, I would definitely recommend it to others and stay here again."

"We loved our recent stay. We were able to bring our small dog with us and we spent time on at the rooftop pool bar. The view over the Island fountain was wonderful. We ordered room service from the Margaritaville Restaurant while there and it arrived quickly with everything that we needed. Hotel staff were extremely helpful and accommodating."

"The rooms weren’t the cleanest and the breakfast bar was very lacking."

"John at the front desk was great! Awesome indoor pool and good value for the money spent."