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"I can honestly say this is one of the top five places my family and I have ever stayed. First, the value is incredible. For a 4-star resort, the prices are more than fair. The property is clean, updated, and has so much to do. There's an arcade, a lazy river, indoor pools, a 24-hour gym, and it's only about 6 minutes from Dollywood. On top of that, they are extremely pet friendly, which was a huge plus for us. We stayed in a one-bedroom suite, and it was fantastic. The kitchen was amazing and...

"“I am requesting reimbursement of the additional $500 I was forced to spend after your hotel was unable to honor my confirmed three-night reservation. I was only informed upon arrival that no room was available. I was told you couldn’t notify me because I booked through Expedia and you didn’t have my phone number; however, I received a text message from your hotel requesting early check-in before my arrival, indicating you did have a way to contact me. Had I been notified before traveling, I...

"Very well decorated Real wood doors and trim Great view of the mountains"

"Everything in one place. Awesome place"

"This was a fantastic place to stay for a quick family getaway. The staff was knowledgeable and friendly and handled a small issue with a room door with ease. We enjoyed being so close to the attractions and having a trolley stop at the hotel. Also, they were a picture of calm around the bears that honestly startled me and my family. We had never seen wild bears before. I would 100% stay again."

"My favorite hotel in the area! We are locals and like to come stay here sometimes for a little getaway close to home. Pool is amazing, and restaurant in the hotel is great. Very clean."

"The property was nice. Complimentary breakfast would have been nice. 😊"

"Had a great stay! Super close to town. Staff were super friendly! Rooms were clean and comfy."

"Wonderful place to stay. My family really enjoyed it."

"Loved everything about this place. Breakfast was wonderful. Planning to return next year. The pool area is a great addition. Staff was friendly and attentive. I could go on and on !"

"Me gustó la locación, el personal de la recepción fueron serviciales, me hospedé 3dias y el desayuno no varió , la habitación no me la limpiaron ni votaron la basura"

"Good hotel, except no house keeping. They never cleaned our room while we was there."