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"Excelente"

"Make sure to ask if your room has a window. We found out after we walked in that ours didn’t have windows in the room. Never been to a hotel room without a window. So if that’s something you want, confirm that before you check in. Granny Cluckets was great food, but just really slow service."

"It was amazing every one was nice an so helpful the room was clean"

"Staff was friendly and amazing! My room was spotless every day of our trip. Beds were comfortable. They are very serious about the bear issue and believe what they tell you. First morning I woke up there was a bear in the parking lot. Didn't seem bothered by anyone walking in the parking lot either. Only complaint I have was the pool. Very cloudy and dirty. Needs to be maintained better. Slides and stairs should be power washed. I would definitely stay again though."

"This was our second stay. The condo was beautiful and spacious. The property is clean and staff are nice and helpful. The amenities were plentiful. The kids love the pools, slides, foam party and daily popsicle time. It's close to all tourist attractions and a small drive to downtown Gatlinburg. We will for sure stay here again."

"Our rooms didn’t have face towels or floor towel for the shower only very thin/ worn full body towels. I found a dirty sock rolled on the corner of the floor by the balcony. Restaurants close at 8-9pm despite Google says 10-11pm so we were only able to eat pizza instead of the steak house. For the price of rooms parking no included"

"Great place. Great location. But breakfast was only available between 06;30am - 09:30am should of been till 11am. Bearing in mind it is a late night place."

"Close to every thing. The breakfast was great. Tub didn’t drain but still good enough"

"The Inn at the Christmas Place is a spectacular place to stay. Great breakfast, decor is beautiful and the pools are exceptional"

"While it is an older hotel, it met all our needs. Our room was very comfortable and clean. I loved sitting on the balcony in the morning and the comforter on the bed actually had a little weight to it, which helped me sleep so much better than what I normally do in a hotel. While we didn't take time to use the pool, it was very nice looking and plenty of room for several to be in it. The breakfast options were also good."

"Very great location"

"It all started after we made our reservations on Expedia. We called the hotelbecause we wanted adjoining rooms. we arrived at the hotel 30 minutes after check-in. We were told that we had booked our room through a third-party and we would be on the second floor but we had our adjoining rooms then we waited 30 more minutes to get our room when we get to our room we are looking at a parking lot. We were supposed to have the waterpark view what we paid for they said they could do nothing about it...

"We loved our recent stay. We were able to bring our small dog with us and we spent time on at the rooftop pool bar. The view over the Island fountain was wonderful. We ordered room service from the Margaritaville Restaurant while there and it arrived quickly with everything that we needed. Hotel staff were extremely helpful and accommodating."

"Loved the location and room was so nice!"

"The rooms weren’t the cleanest and the breakfast bar was very lacking."