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"Excellent location with outstanding rooms. It was a great experience."

"The trip started nice with promises of 2 free tickets to the water park but because we booked with Expedia by the end of it we were denied and the last guy we spoke to on Sunday morning at the front desk was rude and told us we needed to be members before we could get the advantages then we tried to use the arcade cards the first lady gave us and it was only enough for the kids to play one game each and we didnt even get to enjoy the waterpark"

"Wonderful location. Easy access for trolley and gatlinburg attractions."

"The Inn at the Christmas Place is a spectacular place to stay. Great breakfast, decor is beautiful and the pools are exceptional"

"The taxes in the city made it almost unrealistic to stay in the hotel. It was a splurge to stay anyway but the taxes made it where I won't come back. the hotel was good, the pricing was ridiculous."

"The room was too tiny for a wheelchair accesible room. close to everything."

"Great location. Clean and convenient."

"Love the convenience to shopping"

"Coffee not available threw out the day,patio chairs need to be replaced"

"Beautiful clean hotel with courteous and friendly staff."