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"The slides are only open every other hour"

"Room was dated and had a mildew smell. Bed and pillows were very uncomfortable. Food is okay but pricey. Water park was lots of fun"

"Customer service some people were kind and some of the staff just did not care about their job and communication was poor when you check in the waterpark was closed for two days out of my stay and I only got to enjoy the indoor waterpark.The room I checked into was dirty upon check in and it took two times for me to get the issue addressed! I have stay at many hotels and this one I rate the stay like 3 stars the resorts needs to work on the hospitality and customers service with front desk needs...

"Been here many many times. I love it. Great place for families with children of all ages. Great place for anyone really."

"Everything was excellent. The only issue was the ice machine on our floor didn’t work. Other than that, it was well worth it."

"Na"

"Nice"

"Clean room .to high price."

"Pool was great for kids and adults"

"Well located and very clean and well kept rooms and property. Very good breakfast also."

"The property was close to downtown Gatlinburg within walking distance of all the main attractions which was nice. The building is old and really needs upgrades. There are cracks in the flooring and walls. You can see it is older and needs repairs and upgrades. Our tub was holding water in the tub like it was stopped up. We called maintenance but had to leave a message so not sure they checked it bc it kept doing it every day when we took a shower. Also the water in bathroom sink wasn’t has hot...

"The room and property are a little outdated and need some updates. The bed mattress sank in the middle. Front desk lady was very friendly and check in was fast. Breakfast was your typical powdered eggs and make your own waffle. All in all it was fine for a one night stay over."

"Great place! Staff was very helpful and courteous. Facility was clean and looks well maintained. Lots to do within walking distance."