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"Good"

"The room had a smell of food that was left in the room for a long time. The sliding glass door did not lock. The heating had a burning smell when it was on and we needed to turn it off during our stay."

"Staff were amazing very friendly very helpful. The gentleman who checked me and was really nice he made me laugh. When I went to check out I to got to the store my luggage well I went to the museum of many colors. The museum is something you don’t wanna miss. I would love to stay there more than one night, but it is very expensive. As Dolly would say Dream more. It was a dream come true. Coffee shop was really good, but make sure you bring your credit card because they don’t take cash. Jolene’s...

"Had an excellent view of the city from the 15th floor. Very convenient to be able to catch a trolley at the door. Hotel dining was really good."

"Very nice place to stay friendly staff and close to all things to do and it right at river front with a gas fire pit at the river"

"convenient location. breakfast was fine. noisy heater . noisy outside my first floor room"

"Great location! Staff was excellent, super clean 🌟🌟🌟🌟🌟"

"Great place to stay with on site good restaurant and nice pool. Some of the rooms could use some updating and refreshing"

"Perfect resort for your stay to Dollywood!"

"Central location but room was next to noisy elevator"

"Beds and pillows are extremely uncomfortable! Also paid for late check out and went back to my room and cards were disabled. Had to get housekeeping to open the door then asked the woman at the front desk why they locked my room keys and she had no answer. Was told we get 2 free waters daily and was charged everyday for them. Free breakfast lol that’s because they were getting rid of old food. The bar in the hotel is terribly stocked always ran out of just about every white wine. Definitely much...