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"Everything was perfect. We could not have asked for more. The staff was accommodating when we asked to check-in a little early. The room was very clean and neat and had everything we needed for a perfect stay. Doug & Nancy Cherry"

"Great atmosphere and friendly staff!"

"To many hidden fees not in plan sight at time of booking"

"The property is visually stunning and fun to explore. Most of the restaurants we tried weren’t very good and very overpriced. The only restaurant we liked, surprisingly, was the sports bar. Ravello was low quality, small portions and very overpriced. I shouldn’t still be hungry when leaving an Italian restaurant!"

"The room smelled absolutely awful. We had to keep the door open all night until we went to bed and that still didn’t help. The smell was just embedded into the carpet and bed."

"The property was very clean and the staff were helpful. The hotel is located in a great location with plenty of shopping and restaurants nearby. Nice well kept benches down by the river for peaceful relaxation."

"Staff were very friendly and helpful. Breakfast was always fresh and hot. Room was kept clean. The entire first floor/lobby area smells like suntan lotion and it's wonderful. My only complaint is that there was clearly an error made on the website for the property: it shows that the Parkway King Deluxe rooms have walk-in showers but they don't. Keep this in mind when booking. Otherwise, a five star experience."

"Ease of getting in and out if Dollywood."

"The room was clean and cozy. The staff was very helpful, we checked in at 1:30 am and the process went smooth. The only things that wasn't good was the parking. The parking area was really small and the were and couple parking spots that were near the laundry room that should not have been there. There was a big truck parked in it one day and it made it tough to navigate to the parking area below and behind the office. I would recommend this place to stay."