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"Everything looks clean"

"Clean rooms, staff was super friendly and the beds were top tier."

"When it was free to go to soaky mountain, the wilderness was totally worth it. Now, they only give a discounted price. So, just stay anywhere and drive to soaky instead of paying the extra price at the wilderness!"

"We have a wonderful time!!!"

"Staff, all of them are amazing"

"Enjoyed stay!"

"Everything overall was good the only thing I personally didn’t like is the fact that they don’t serve complementary food/ drinks (Free breakfast) in other cheaper hotels they do other than that we had a great time Family of 2 adults 2 child"

"Clean hotel in an even better location. I wasn’t much of a fan of the breakfast but no biggie at all. The place is in walking distance of great food!"

"I liked my stay there it's really a nice hotel what I didn't like I got one price from you guys when I got there it 200 dollars more"

"We love the “beach feel” of the resort! Just got back from our second stay. Beautiful property!! The mattresses were wonderfully comfy. The only negative is the price- compared to the gorgeous Dollywood resorts, it’s a tad overpriced. We also wish the gift shop had more items."

"The resort was beautiful."

"We had a wonderful stay. Close walking distance to everything. Staff were all super nice and our room was great!"

"The cleaning of rooms was not done. We stayed five days and they did not clean once. We needed to call down to get fresh towels. We even saw the lady one room over when leaving and we returned a little over one hour later to our room not being touched."

"Was not expecting an additional $50 for parking. With the price of this hotel parking should be included."

"We had an amazing experience, staff was very friendly and went above and beyond! Checkout was at 11 but they let us keep our belongings in a room while we explored Nashville, they also let my kids go swimming after we had already checked out! The one thing I would say needs updates is the gym( equipment was super old and wasn’t great)"

"Rooms were nice and clean. The hotel location makes it easy to walk anywhere downtown. Breakfast could use a change up some days. It was the same eggs, sausage patty, biscuit and gravy daily. Coffee was good Parking can be challenging in the garage if you have a larger vehicle."

"Staff was very helpful"

"Great stay"

"Place was great and staff was fantastic but it seems like they may not wash bedding everyday unless you ask. I notice this trend of we will come by less and give you points. Im not for that. I want someone to clean it every day. Im on vacation I do not want to worry about it. The amenities were great and the breakfast and evening snacks are awesome and makes for a fun time. They have good food and the bartenders are great and super friendly. There is live music too which is a great...

"I didn't enjoy my stay there; there were many shortcomings in the rooms."