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"My family of four had an excellent time! The lazy river is incredible and so many restaurants and things to do close by! Dollywood is less than ten mins down the road!"

"Beautiful property well kept. Saw bear everyday."

"Resort is beautiful but once I checked in I noticed door was coming of the hinge (note I do have a toddler and baby) it got fixed following day other issue was light in bathroom kept flickering told them about it but they didnt switch out a simple 1 or 2 light bulbs. I kept the do not disturb sign for 2 days after that it was off never got trash picked up had to dump out my own trash ok no biggy but the biggest issue was water park was closed thats the whole reason why we booked what a bummer....

"Yes"

"I normally never leave reviews but wanted to warn others. 1. They had maintenance going on which we understood but they could have most definitely tried to make up for the big area that was closed but they didn’t. On top of the large indoor part being closed the pool and lazy river outside was also closed due to “cleaning” honestly it didn’t look like there was much cleaning going on in the pool the workers were just standing around. 2. On top of so much being closed little food spots and such...

"I was surprised that there was a microwave by the vending machines but not one in the room. Overall, my 5-year old grandson had a ball and more than enough to keep him entertained!"

"Breakfast was cheap food"

"Good"

"The only thing that I found very odd was that though we had a kitchen, and the place provided pots and pans, they did not provide utensils. We were only there for a couple of days for a volleyball tournament so we were okay, but if we were there on family vacation, we would have needed to go to Walmart and buy utensils."

"Breakfast was ok but not full they stopped filling at 930 people at the end got nothing "

"Well this is my third year here and this was the worse stay the majority of the park was closed our room tub was back up holding water so after two people shower it was filled to the top with water due to the clogged and tv in the room hdmi ports were modify so the kids couldn’t hook up there ps5"

"Extremely clean and nice pool, stocked little kitchen. Close to a lot of things and quick airport ride."

"Hi! We love your property. Our Bellman, Corey was excellent in providing fantastic service. Your valet parking system is disgraceful. Sunday, May 18, 2026, we called for our car and 4 attempts calling for it, 45 minutes later it arrived. Your employee working behind the counter at the valet office, was so extremely rude. It was disappointing. There was a cart in our hallway for 3 days with hangars and a 12 pack of Dr. Pepper Zero. It’s the little things."

"I am currently trying to dispute a bill for this hotel. I was charged a smoking fee for a room when I don't even smoke. Hotel staff assured me that the smoking sensors in the room are 100% accurate, probably based upon verbiage from a sales person. This is not factual as these sensors can confuse other fumes such as perfumes or aerosols with actual cigarette smoke or vape fumes. Technology is never 100%, and there numerous complaints from other customers who experienced the same issue that I...

"Breakfast was good. Hotel clean staff awesome Room very clean"

"The breakfast was fresh and offered good variety. It was nice to have coffee and hot water for tea available into the evening."

"The breakfast was terrible. Zero plant based options "

"Excellent stay will book again. Thank you "

"We always stay here. Staff is great. Breakfast had a good variety of food. Pool inside and out was nice with a hot tub inside. This is where we will continue to stay."

"Open the sky bar earlier in the day during the week"