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"Pros: Overall, Riverstone Resort was a great stay and we will return. The room (2 bedroom, king condo) was very clean and well maintained. The property seemed peaceful and we liked that our balcony overlooked the neighboring golf course. Staff were incredibly friendly and helpful! There is a spa on-site, we did not have a chance to use it this trip but plan to next time. Cons: The lazy river was relaxing, but more floats are needed in adult sizes as there were not enough. The indoor hot tub...

"Hotel is very clean, very nice staff. We checked out the pool area nice I know kids would love it. Chlorine overload for me. Great breakfast, vouchers included in our reservation. Room lighting: Our room was dark even with the 4 lamps in the bedding area. Maybe brighter bulbs? AC worked great. We would stay here again."

"It was amazing"

"Overall great"

"So much fun!"

"The room was not deeply cleaned. Unfortunately there were stains on the sheet and hair on towels and countertops."

"Super"

"DO NOT BOOK THIS HOTEL. Door of the shower is leaking… I had to use 2 towels to put on the floor because water was passing under the door, filling the floor of the bathroom and going to the title on the room. It was NOT an accessible room. And we were very careful closing the door and putting the shower on the other direction of the door. Next day, no one had took care of the room... I had to request at the front desk in the afternoon, since the smell of wet towels inside the room was too...

"Great service and friendly. Just had to swap sheets due to 2 stains after washing ( yes they were washed but it looked like something got on them after). Front desk staff was great. Water park was cool to see"

"The whole experience was great. My family was able to enjoy both waterparks."

"Resort was wonderful. I can’t wait to come back. My only complaint is there is no fan in the bathroom for when you shower. If staying with friends or family you must get dressed in a hot wet sauna. Are at old hickory and it was 5*. Can’t wait to stay again with my family next time"

"Easy"

"Very accommodating!"

"Booked the property for a two night stay, was alerted by the property hours before check in that the room I booked had a plumbing issue. Took hours and many phone calls to reach a place that they placed us in another room but said we would have to be out of it the following morning then check into a completely separate room. Unfortunately there is a three hour window between check out time and check in. So we had to pack all of our things and wait. I work six days a week and this was meant to be...

"Breakfast was best I have ever had at a hotel. Staff was beyond nice. Very clean and felt safe. Only complaint....we dont like staying at pet friendly hotels."

"Very reasonable price for the middle of Gatlinburg! Rooms were beautiful, so comfortable, housekeeping was beyond compare! One of the best breakfasts ever"

"Very clean and easy to access. Quick check in and check out. Desk clerk provided key information on breakfast and “managers snack time”. He also asked about parking( we didn’t drive to the location). Great room comforts, clean and crisp sheets and easily temperature controlled. Location was great to get to a variety of activities including an easy walk to Broadway. Definitely will return!"

"All around amazing and at a very affordable price. Would book again if ever in the area."

"Our room was better than expected and so close to Broadway. Exactly what we were looking for. Small counter space in the bathroom and the coffee pot didn’t work, but we survived. The price was very reasonable and we will stay here again."