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"Very clean and well maintained. My 2 year old loved the pool and playground. Would stay here again."

"Great stay! Clean and friendly staff."

"This was a nice place to stay for trip to the GSMNP with 2 children (age 5 and 9) The kitchenette was important for us to have for our longer trip and to reduce eating out. Room was decently clean and stocked with basic appliances and plenty of towels. Room was large and made it comfortable for our family of 4 to maneuver. Some negatives included not receiving any service in our room over the course of our 5 days, which was fine with the exception of the garbage, we managed the garbage...

"Medical treatment pools wasn't open until Saturday got there on Thursday Saturday at 11:00 that's when the pool was open"

"Family had a blast and we made new friends from another state while visiting both parks. Room was clean and fresh. Amenities are awesome if you have kids. Pool area and slides is a must. Staff are amazing with all the activities to do. Our toddlers shut the dance party down. Definitely will be ours and friends stop to stay at every time we visit the parks."

"This place was not clean. From the dirty bathroom, dusty curtains, and dirty countertops, we felt uncomfortable for our stay. The rooms were also crammed with furniture. We felt uncomfortable eating the breakfast after visiting that area since that area was also not clean. We did not want to get sick so we picked up breakfast on the way out of town instead. We cancelled our return stay in favor of finding another place. It’s advertised as kitschy and fun, but it really needs a good clean up."

"The bedding was terrible. Mattresses very uncomfortable and pillows flat. The sheets were uncomfortable and did not feel clean and crisp. The parking garage was a nightmare as well. Very cramped and hardly any spaces. It was also loud from the outside and the hallways."

"Great place to stay but the rooms are smaller than you probably would expect. But if you’re in Nashville your likely not spending much time in the hotel anyways. Recommend staying here if you’re going to be spending most your day on broadway."

"I liked everything about the property it was very convenient only think I didn’t like like is that we couldn’t find staff to help with the tvs and the remotes"

"The whole experience was great. My family was able to enjoy both waterparks."

"Hi! We love your property. Our Bellman, Corey was excellent in providing fantastic service. Your valet parking system is disgraceful. Sunday, May 18, 2026, we called for our car and 4 attempts calling for it, 45 minutes later it arrived. Your employee working behind the counter at the valet office, was so extremely rude. It was disappointing. There was a cart in our hallway for 3 days with hangars and a 12 pack of Dr. Pepper Zero. It’s the little things."

"The hotel was very clean and great breakfast selection. Most of the staff were very helpful although when ordering a cab, some staff were not. We specifically asked for a cab and a larger SUB vehicle was ordered which meant double the price. It seemed to be an issue every time we ordered a cab at the front desk Other than the can issue everything else was amazing"

"Prévoir marcher 2 km pour une épicerie"

"All was good !"

"Breakfast was best I have ever had at a hotel. Staff was beyond nice. Very clean and felt safe. Only complaint....we dont like staying at pet friendly hotels."

"Great proximity to downtown"

"All around wonderful. Close to Nashville fun"

"Cover sheet was stained. Other than that it was okay."

"Great location to Broadway, restaurants, and other popular areas."