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"Great place for family."

"We loved our stay at this beautiful hotel"

"Great for families"

"Staff was overly friendly lol I never met resort staff that were just so uppity and I loved it bc I thought I booked a certain room and turned out I booked the wrong room but everything was booked up by the time I got there, so the comfort that I felt from the staff made my trip that much better for me and my son 😊 so thank you !"

"The place is beautiful but, NO cash allowed, a lot of walking & very pricey."

"Older property showing its age"

"Very clean and modern hotel. Rooms are nice and spacious. Best breakfast set up in have ever seen. Great location to downtown activities."

"A great hotel stay in a very convenient location. The staff was very courteous and friendly. Very clean and comfortable."

"Room was very clean, staff was great."

"I needed a place for one night. The staff was extreamly helpful and thorough going through the check in process. My room was clean and the bed was comfortable . The bathroom had the amenities I would expect. The checkout process was fast and easy, and the staff was helpful as usual. I would stay here again for a one night stay."

"The only complaint I had was about the linens. The staff brought fresh towels between four and five o'clock in the evening so I had to go upstairs twice to get linens. Also the trash was not emptied until that time also. The hotel remodel was wonderfully done. The staff was so helpful and we really enjoyed our stay!"

"I would have liked a kettle in the room as I much prefer Tea to Coffee and had to use the microwave to heat the water for a brew. If you didn't get to breakfast early enough you were offered paper plates and plastic cutlery which I did fined unacceptable. Everything else was fine"

"The 1 bedroom-bunk bed suite is our family's favorite! We've been to The Resort in busy times and not-busy times... it's always great! The fun stuff to do on site keeps my kids entertained. Literally, while in Dollywood, my kids asked if we could go back to the hotel to play on site! My only wish would be that there would be dining options on site, not just vending machines! The water park is nice and I can sit there all day..."

"We had a very comfortable overnight stay. Great swimming pool and excellent breakfast choices. We were really pleased with the spacious seating availability in the breakfast area. Very friendly staff at the front desk."