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"Very nice relaxing stay. Got a room upgrade upon checking in and was very clean . Would recommend anyone to stay for it’s convenience to everything."

"Clean, cool ac, made-to-order omelets at breakfast"

"Absolutely wonderful hotel! Beds were super comfy and the view of the mountains was breathtaking. Room was clean and staff were friendly. Will be staying here again very soon! Also a free trolley will come pick you up and bring you to the strip in Gatlinburg. There’s so much to do there! Had the best time ever on this trip!"

"La verdad todo estuvo espectacular desde la atención la limpieza las variedades todo en general d echo pienso cover pronto para mi cumpleaños pasarlo aquí nuevamente"

"Loved for my 3 young grandchildren and not as expensive as the Wilderness. Loved the dance party."

"This place was nice and we stay rite on the side with all the activities. The room was nice just enough for my kids and I. We really enjoyed it and will be back!"

"Everything was good I felt that the outside noise could be heard in my room"

"Had a fun time for my 30th birthday. Was super convenient to walk to downtown and the hotel made me feel at home even 500 miles away! Would stay again. "

"Great location, perfect hotel. "

"Everything was great "

"Resort at Governors Crossing was very clean. Check-in and out was quick and easy. We experienced little noise in our room. Rooms are spacious and very clean. The indoor waterpark and pool area stay open late, which is a big plus for our family as we are not early risers."

"We had a great time staying y the wilderness at the Smokies. We stayed during the week so there weren’t any lines. Hotel was very clean. Family friendly. Check in was fast. Staff was friendly-more so in the stone hill lodge where we stayed than the river lodge. Shuttle bus was available every 15min to transport to the waterpark. The only downfall was we weren’t aware of the construction going on for half of the waterpark so that was a bit of a let down but we still had fun. Park hours aren’t....

"This hotel is old need to be upgraded"

"Great staff who took care of everything we asked. Excellent location to Broadway, close but not so close that we were bothered by the noise at night "

"Pool areas are fantastic. Food is average. Breakfast was average, however, bacon and sausage were very greasy. Potatoes were dry. Would do better going out for breakfast"

"Great room, convenient location, good breakfast, enjoy staying here and will stay here again."

"8.0"

"We had an excellent stay! Everything was so close and we were able to walk everywhere and did not run out of things to do for the two days we were there. If I had any suggestion at all…. Clearer instructions about parking! It was fine once we figured it out but there were a few worried moments to get to the answer. Would stay there again!"

"Would stay here again."

"Food is mediocre and propert not worth the money"