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"The condo was beautiful, stocked with everything we needed and very clean."

"Fun place! Especially with kids. A nice variety of activities and things to do at the resort."

"our favorite place to stay! friendly staff & fun activities for the kids!"

"Beautiful place and friendly staff"

"I'm not a fan of the Gatlinburg and Pigeon Forge area to begin with, so that probably effected my ratings. They both try so hard to be the next Branson, and Gatlinburg is just too small of an area for that many people. Also, I discovered when we checked in that the hotel was hosting a high school cheerleading convention. Nearly 1,000 hyperactive teenagers everywhere you went in the property. It also effected the amount of paring spots that were available, as the lot was over full, and it's a...

"The room was great. Water pressure in shower was amazing. Their smoking area needs a seat. The biggest problem I had was when I asked them to book a cab for 7:30 to airport they confirmed they had. In morning SUV pulled up and asked if I was 7:30. I said I was waiting for cab. Front desk confirmed that was who they booked. As a lone female I asked him to further confirm by calling my number. He did. The charge was 45.00. I knew the fare was 30.00. I needed to get to airport so I paid. I only...

"My family had a wonderful time!"

"The room was large and fairly comfortable. Furnishings looked a little like they came from Goodwill but they were in decent conditions. The free continental breakfast was actually better than most."

"Everything was great"

"So beautiful and has so much to do right there at the resort!"

"I cannot say enough good about this resort! It was wonderful! Just the right size water park for my 2 6 year old granddaughter’s! So clean! Great restaurant! Just a great overall stay!"

"Very friendly and helpful receptionists. The suite was great! Clean, smelled so good, and the perfect size for my husband and myself. We would stay again, for sure!"

"it was a great place loved it close to everything"

"Nice clean and quite property"

"Loved the complimentary breakfast and happy hour all were excellent! Loved the location close to downtown!"

"Una limpieza excelente .todo el hotel en.muy buenas condiciones .un desayuno muy bueno con gran variedad y calidad de productos .el personal maravilloso..continuaré visitando este sitio."

"Relaxing atmosphere. Lots to do. Great for a weekend trip."

"I would give zero stars if I could. Horrible customer service. Had medical emergency and refused to help me with transferring reservation to someone else or offering any sort of refund or credit. Refused to let me speak to a manager after requesting one multiple times. Said they would honor whatever Expedia agreed to and when Expedia called, they refused to do what they said they would do. I have this in writing! I’ve never dealt with some incompetent and I compassionate people on my life. I’ll...