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"Wonderful property!!"

"The Waterpark was nice, however if you are in the other building you have a lo g walk to the either the indoor or outdoor park. Would be nice for then to use one of the entrances outside so, you don't have to walk all the way around and than enter the building and enter back in the building exiting."

"The room was clean, life guards were very attentive, good variety of water slides, but the arcade and food were very expensive."

"We have a wonderful time!!!"

"Great for families. Everything we needed even to prepare meals was there."

"Enjoyed stay!"

"Having arrived at the hotel, we were excited as this was a very anticipated part of our vacation visiting the Smoky Mountains. Upon entering, we were subjected to a large number of people attending a Bible retreat. The entire hotel was taken over by a hundred teens that were extremely loud and very disruptive. We had to contact the front desk several times to have security to assist - it was after 11 o’clock each night that they were running around the hallways. Also, we were not aware of one...

"Location was very convenient. Staff were very helpful. Breakfast was good."

"Location was great."

"great place for families"

"A perfect way to celebrate our 40th anniversary. Lovely, spacious room, fantastic restaurants, courteous staff. Walking through the beautiful gardens and waterfalls was like being on a tropical island. Again, perfect!"

"We have stayed here multiple times. It’s always been wonderful. Beautifully clean rooms, quiet, great location, etc. highly recommend!"

"The cleaning of rooms was not done. We stayed five days and they did not clean once. We needed to call down to get fresh towels. We even saw the lady one room over when leaving and we returned a little over one hour later to our room not being touched."

"Clean and very walkable to downtown"

"We were in town for doctor visits at Vanderbilt hospital. The location was great for that and would also be a great location if you're in town for fun as Broadway and all the action is very close. The staff was phenomenal! They were so friendly and very accommodating to our needs. The room was nice and breakfast was good. We will definitely stay here when we are back in town again."

"Great pool hot tubs were wonderful. Staff was very friendly and helpful! Elevator was very slow"

"Best stay with easy access to the island for shopping and entertainment"

"Great stay"

"Amazing stay! Beautiful hotel! Loved the pool, the breakfast, the managers hour and the overall hospitality! Will definitely be back!"

"Though it was booked for a convention parking and check in was confusing at first. The Staff was amazing very friendly and helpful! The front desk lady sorry I forgot her name helped my husband find a spot right in the front entrance. Very informative of events, pools, Parks and restaurants ❤️. We will definitely stay AGAIN."