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"We stayed 1 night and throughly enjoyed our time. We wish we had stayed longer. We arrived at the property after spending the day exploring Hakone. We had taken the pirate ship across Lake Ashi and then took a bus to the stop right outside the ryokan. We were instructed to remove our shoes and don the provided slippers. The staff warmly greeted us and confirmed our onsen time which we had scheduled the day before. We booked ours for after dinner. We were led to our room which was a very clean...

"The staff was very nice and helpful and the place was beautiful. Would recommend buying mosquito repellent in advance as the outside was swarming"

"Breakfast buffet is great! Dinner is not worth it. The rooms are really nice and the private onsen room is worth it. It's a bit inconvenient to get to from the stations / bus stops, but I'd recommend."

"息子と２人で宿泊しました。 部屋からの景色、食事、温泉、スタッフの対応、全て満足出来る宿でした。 展望風呂では男女一緒に入浴でき、20年ぶりに一緒に入ることができ、会話も弾みました。 とても良い思い出が作れました！"

"落ち着いた雰囲気だが、外国人の人が多くて日本にいるのかどうかわからなくなった。"

"."

"Great location and views of Lake Ashi. Close to bus station and 7-11. Great place to stay and very comfortable beds. Would definitely recommend and would return when visiting Hakone."

"チェックイン〜チェックアウトまでなんの不便もない。 そんな中、意味深だがスパは別会社かな？？"

"This is not a Ryokan operated by the owners it's run by a kind staff who are going through a well planned routine but it does lack the personal.touch we would have loved. The pools are nice but they are next to the road so you can hear cars. One of the meals was just ok the other (shabu shabu) was outstanding. So a mixed experience but mid range appropriate at the price."

"The property was beautiful, clean, and well-maintained. However, it was overpriced for what it offered. The only amenity was the onsen bath, which had separate facilities for men and women, so we couldn’t enjoy it together as a family. Overall, the experience did not justify the high price, and we felt we didn’t get good value for the money."

"This is a true 5-star hotel and I highly recommend it. Yes, it is expensive but is a beautiful hotel with and excellent staff and delicious food."

"家族のお誕生日に利用させていただきました。スタッフの方々の対応が、とても素晴らしく、とても素敵な時間を過ごすことができました。お誕生日ケーキも蝋燭をつけて、夕食に提供してくださり、大変ありがたかったです。 また、温泉も良く、全てに癒されました。"

"The staff very helpful . The food really good. But when taking a shower you se mold in the bathroom."

"Crowded and very loud"