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"The property had an old musk smell that permeated through the carpet. They did not have lift access so they are not accessibility or heavy luggage friendly. They did have rails in the upstairs bathroom, but how did you get upstairs with mobility issues. My room had spiders and the tub had hair and did not look clean. Also, it was shot overnight and they do not have AC and you can hear every sound of the guests overnight. It is relatively close to the airport by twenty Uber or 40 minutes by bus,...

"Great stay at a lovely hotel , food drink staff all excellent "

"خدمه لابأس بها كغرف .. الانسه صوفيا تعاملها جدا راقي .. خدمه طلبات الغرف 0"

"Was a very nice stay everything was excellent hotel was very nice for the price but I would only say that it’s not that close from Gatwick, you can’t walk from there to Gatwick with suitcases not convenient and also you have to get a bus and doing that early in the morning to catch a flight is not ideal and it’s £20 for two people to get the bus from Gatwick and then to Gatwick in the morning. "

"Our room was cosy & clean in the Garden house. We loved the buggies that took us all around the different parts of the estate. The staff were so friendly & helpful. Our Sunday dinner was delicious. Breakfast was excellent too. The SPA tailored massage treatment given by Sylvia was so amazing. The indoor swimming pool was lovely. The saunas & jacuzzi was so relaxing. We had an amazing Birthday celebration at Beaverbrook. I highly recommend this hotel. "

"Very clean, modern amenities, and helpful staff"

"إقامة رائعة تتصف بجمال المكان ونظافة الموقع وهدوء الحي بالإضافة إلى وجود موظفين عاملين بجهد وأناقة وإتقان في إنجاز واستقبال الزبائن باحترام وسرعة وسهولة المغادرة مع وجود مرافق الترفيه التي تتصف بجودة عالية من النظافة والترتيب والنظام بالإضافة إلى نظافة وتنقية و تعقيم ومعالجة وسخونة مياه بركة السباحة والجاكوزي بمواصفات عالمية تجعل الفرد يشعر بالإطمئنان والراحة والاسترخاء دون قلق مع وجود مرافق وغرف الغيار التي تساعد على حفظ الخصوصية والسلامة العامة. "

"Exceptional staff very welcoming, rooms were clean all around great experience "

"Nick was very friendly and happy to help "

"Staff were very friwndly and helpful, always ready to help and check to know hpw you are doing."

"Restaurant very good food - amazing garden and grounds"

"Very comfortable and clean. No automatic airport shuffle on site (there is an tube station nearby) - need to book from a stand separately. Booking uber is cheaper. Room was very clean but the fridge wasn't working. The shower is great - water does spread to the floor as it's not contained in the stall. The staff were very friendly and helpful (Jack & Pedro). All in all a good stay and would return."

"Room was tastefully decorated and beautifully clean. Bed was really comfy and pillows were nice. Absolutely a bargain for the price. Would highly recommend "

"Easy accesd for trains to Gatwick Airport. "

"room was clean and the breakfast was great.staff were helpfull."

"Quite Nice "

"Children loved it"

"Just gross and dirty. Changed from my first room because it smelled so strongly of wet dog. Second room was so dirty but it didn’t smell."

"Clean, comfortable hotel. Very friendly Reception staff. Easy to drive to meet and greet car park at Gatwick airport the following morning. Stayed twice now and would definitely stay again. "