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"Very convenient for overnight stays at Heathrow. There is a nice pub a 5 minute walk away."

"Ideal location if you are going to Twickenham."

"Zeer teleurstellend"

"Staff were very friendly, comfortable bed and clean room."

"Amazing staff food & spa. A real treat to stay!"

"إقامة رائعة تتصف بجمال المكان ونظافة الموقع وهدوء الحي بالإضافة إلى وجود موظفين عاملين بجهد وأناقة وإتقان في إنجاز واستقبال الزبائن باحترام وسرعة وسهولة المغادرة مع وجود مرافق الترفيه التي تتصف بجودة عالية من النظافة والترتيب والنظام بالإضافة إلى نظافة وتنقية و تعقيم ومعالجة وسخونة مياه بركة السباحة والجاكوزي بمواصفات عالمية تجعل الفرد يشعر بالإطمئنان والراحة والاسترخاء دون قلق مع وجود مرافق وغرف الغيار التي تساعد على حفظ الخصوصية والسلامة العامة. "

"What we liked: the breakfast was great and I was impressed by the amenities in the fitness center. The shuttle and proximity to the airport were also a perk. What disappointed us: we specifically booked this hotel because we knew it would be hot and saw this had AC. Unfortunately it didn’t work in our first room and I had to complain 3 times before being moved. Additionally the new room cooled but very slowly."

"Well positioned and maintained property with friendly and helpful staff."

"Overall a pleasant experience. The best part were the staff .especially in the dining room.There was a little longer than normal wait time for food.However we were constantly updated and when delivered the food was great. Kudos to kitchen staff under pressure!"

"Such a lovely hotel, very quirky, great staff & a lovely atmosphere at the bar area"

"Best aquatic facilities I have experienced at a Fairmont property. Reception was very helpful in a walkabout of the onsite restaurant options. Enjoyed walking the grounds."

"Break fast"

"We spent the weekend here and had a lovely stay. The staff were incredibly friendly and welcoming, and the hotel felt clean and comfortable. Easy to find and park. The spa was a really spacious, relaxing, and well maintained. The only minor downside was the view from our room, although that’s not really something the hotel can control. We were also a little disappointed that the spa appeared to close an hour earlier than expected on the Saturday evening. It’s possible I may have misunderstood...

"Gorgeous historic property. The entire staff couldn’t have been more helpful and gracious. We’ll definitely stay here again next time we’re near Heathrow. Very convenient….only 8 miles away."

"Not great"

"Good clean property"

"We found the staff very robotic, seemed unfriendly & unhappy. It was."

"really nice hotel good buffet breakfast and friendly staff will def return"

"Lovely hotel and a very pleasant stay overall. Only downside was that the air con didn't seem to work very well and I don't believe the window opened. I was boiling during the night! Amazing being able to use the spa and pool in the morning, it was £10 which is very reasonable but it would've been nice if it had been included in the hotel cost as a guest perk. We had an accessible room which wasn't necessary but it was nice and spacious. Some of the amenities in the toilet looked a little...