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"First time visiting Staines on Thames. Absolutely fantastic "

"Great stay at a lovely hotel , food drink staff all excellent "

"خدمه لابأس بها كغرف .. الانسه صوفيا تعاملها جدا راقي .. خدمه طلبات الغرف 0"

"The room was lovely and the food delicious "

"The hotel was very close to the airport, just a few minutes on the bus and check out was quick and friendly. Rooms were very clean. However, the fire alarm went off at 3.30am, and the staff on the check out desk didn’t seem particularly concerned or bothered about this when I told him it had woken us up and ruined our sleep. A bit of a disappointing end to our stay. "

"Great property. Close to airport, frequent shuttle. "

"إقامة رائعة تتصف بجمال المكان ونظافة الموقع وهدوء الحي بالإضافة إلى وجود موظفين عاملين بجهد وأناقة وإتقان في إنجاز واستقبال الزبائن باحترام وسرعة وسهولة المغادرة مع وجود مرافق الترفيه التي تتصف بجودة عالية من النظافة والترتيب والنظام بالإضافة إلى نظافة وتنقية و تعقيم ومعالجة وسخونة مياه بركة السباحة والجاكوزي بمواصفات عالمية تجعل الفرد يشعر بالإطمئنان والراحة والاسترخاء دون قلق مع وجود مرافق وغرف الغيار التي تساعد على حفظ الخصوصية والسلامة العامة. "

"Nick was very friendly and happy to help "

"Nice big room, great to have use of the pool, breakfast choices good, good stay for the price point"

"Staff were very friwndly and helpful, always ready to help and check to know hpw you are doing."

"Restaurant very good food - amazing garden and grounds"

"Lovely alternative to premier inn. Beautiful deco and comfy bed. Great breakfast"

"Easy check in. Helpful staff. Clean and quiet. Easy transfer by both Metrobus and hotel shuttle."

"Quite Nice "

"room was clean and the breakfast was great.staff were helpfull."

"Very comfortable and clean. No automatic airport shuffle on site (there is an tube station nearby) - need to book from a stand separately. Booking uber is cheaper. Room was very clean but the fridge wasn't working. The shower is great - water does spread to the floor as it's not contained in the stall. The staff were very friendly and helpful (Jack & Pedro). All in all a good stay and would return."

"Just gross and dirty. Changed from my first room because it smelled so strongly of wet dog. Second room was so dirty but it didn’t smell."

"Children loved it"

"Room was clean and kitchen well stocked (no toaster). Super comfy beds"