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"Property was ok. Staff was great."

"Friendly and helpful staff Lovely venue and excellent spa and pool facilities"

"Loved the ceir!"

"For $1,000/night, there are a few things I would expect to receive, such as valet parking, fully trained staff and maybe an update to very tired room decor. Everyone was very friendly, our dinner at The Latymer was sublime, the spa facilities are quite nice, but the whole place is in dire need of a facelift and a comprehensive staff training..."

"Always an exceptional stay. The sleeping rooms are clean with comfortable beds and well appointed. The restaurant food is very good with friendly service."

"The hotel is in serious need of renovation and better maintenance. The rooms and facilities look outdated, and cleanliness needs significant improvement. Overall, the property requires major upgrades and a much higher standard of cleaning to provide guests with a comfortable and pleasant stay."

"A fantastic stay with our dog with easy access to Virginia Water. The staff were excellent and super helpful."

"Very peaceful"

"Hotel boutique nouvellement réouvert après avoir amorcé de belles rénovations. Très propre et confortable. Au lieu d’une chambre avec deux lits jumeaux comme réservé, on nous a proposé deux chambres simples, lesquelles étaient petites mais bien fonctionnelles. Stationnement facile. Produits de toilette et de thé/café. Seul manque est le séchoir à cheveux. Bon rapport qualité prix."

"Lovely stay. Very helpful host."

"Very helpful staff. Excellent breakfast."

"Lifts not working"