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"It was our first time here . We did love the property and our room was wonderful"

"The room was HOT!!! Air Conditioning was not available. I opened the windows but that did not significantly lower the temp in the room. Two very hot and sweaty nights."

"Love the location and view and overall feel. Some rooms evidently have air conditioners and our’s did which made it warm to sleep. Also ordered the romance package for our anniversary and got Valentines Day heart working in the room. Applied for a room upgrade with the romance package and was told it’s unavailable then our friends with no special occasion were offered a free upgrade. Misses all of those."

"No AC. Little warm in the room. They give you a fan to put in the window. Ypu have to pay for parking. Parking lot is on the other side of the street. Other then that, the place was beautiful."

"2 of the hot tubs did not work properly. The location was good but there was not shuttle service to take you up and down the main street. You are on your own. The restaurant and bar staff was nice and pleasant. The front desk staff were very nice but so new they did not have a lot of information to help us. We really enjoyed a property a year ago that has a shuttle to call and were very helpful. I was surprised at a premium property on the strip would have not been more helpful."

"Have stayed at River Mountain Lodge many times over the last several years. Love the location and the staff. Highly recommend it if you like being close to Main Street. This unit was great."

"Very unpleased with the parking situation, I was told the first night there I had to park off location for a higher price than the at location parking. But I could move to location on the second day, I asked if I would be reimbursed for the higher priced off location since it was not only more expensive but was also 1/2 mike away. They were not willing to do that."

"Beautiful property, helpful staff, great town"

"Amazing resort me and my family had an amazing time with the restaurants and beautiful views defined coming back next year."

"It's a nice place to stay for one night while I was visiting."

"Great stayed"

"Staff helped me plan the best route to RMNP and even gave me some cool sites to see along the way. Property was clean, and breakfast was good, location was perfect."

"Very clean"

"It was a very Pleasant experience ! , I would definitely stay there again !. The people at the front desk upon check in were exceptional !!!."

"This hotel may have been a prime property in its day, but it has fallen under very poor management and low maintenance. The pool area is closed, but not posted as such. (It appears no work has been done in the pool area for MONTHS. It’s actually disgusting and it doesn’t seem even safe to be in there.) The staff leave the outside entrance doors open all day long, allowing anyone or anything to enter without concern for the safety of the guests. The rooms were very outdated and not very clean....

"It was a budget friendly choice for the area that suited our needs."