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"Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived."

"Nice older building with most areas well maintained. Beds and rooms were clean and comfortable. The king suite is actually two rooms which could be useful for some people but the sitting area has no window. Ms Mel in the spotless breakfast area brightens up a rainy morning with her cheerful service. Breakfast is about the same every day, nothing exceptional here, but offers a convenient start for the day. Food is offered well organized, in a very sanitary way. Competitely priced hotel, area...

"Really good shampoo . My hair was sparkly "

"We have stayed here probably fifteen times or more and it seems to us that things are getting pretty lax. There was no soap in shower, no kleenixes in holder, and the room smelled musty. When trying to obtain two extra towels, no one appeared at front desk for five minutes and then I left. Then front desk girl on Sunday told us breakfast was at six, but didn't start til seven. Maybe comfort suites is a better option next time."

"Don't expect hot water or a full shower that doesn't get water all over the floor."

"Great"

"Everything went well"

"Very friendly staff."

"cleaned rooms."

"Clean bathroom. Great shower with needed grab bars. Nice bkfst variety. Evening check-in staff very friendly. Loved the comfort of the bed except could barely get into the bed due to being too high. Why so high? Short people were not considered. Bathroom needs a counter. No place to lay hygiene products. Overall a nice quiet stay."

"Breakfast was expensive and not worth the price of $13.00. Front desk folks were very helpful."

"Lovely breakfast brunch overlooking the river."

"First time staying at a hotel in the Akron area and this was not bad at all. Close to lots of shopping and places to eat, just watch out cause traffic is heavy on the main drag, route 18. Was offered a choice of room location so I chose upstairs so I wouldn't have to hear thumping on the floor above me if I chose the ground floor. It was a bit noisy at first cause of people visiting others who where staying at the hotel, but by the time I went to sleep it was nice and quiet. They do offer...

"breakfast menu was good we had a really nice server, room was clean and staff great"

"Bon déjeuner, réception rapide et amuse man pour les enfants wow"

"The lady that checked me in was wonderful and very nice. The door by where I parked never locked and that concerned me, as the property was not secured. Walking through to get to my room with my children was unpleasant as the building reeked of marijuana. I understand it is legal in the state but I was not expecting to encounter it at the hotel. The room was clean and comfortable - so the staff were great!"

"I've stayed here many times over the last 20 years visiting family, but this will be the last. It's gone downhill a bit the last few years - maintenance, cleanliness - but this time was the worst. We booked a King room. The first room we were given smelled of smoke. I asked for a different King room - instead was offered two smaller beds, air freshener, etc. When I threatened a bad review, the clerk finally relented and gave me "their best room", a suite with kitchen facilities. This room...

"Requested a handicapped accessible room near the elevator or on the first floor. Was given a handicapped accessible room, but on the third floor, farthest away from elevator. Why would hotels even put one of their few handicapped accessible rooms at the end of the hallway, far away from the elevator? The magnetic key cards were horrible and barely let us in the outside side door, the pool, and our room, after countless attempts. Nice hotel otherwise. Would stay again as we like (need)...

"i thought it could have been cleaner"