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"Beautiful boutique hotel close to main highways. Evening check in staff is amazing - truly makes the stay special !"

"Good"

"This used to be the Radisson and it was horrible. I'm glad the hotel has been updated!!"

"Not sure if they were short staffed but the check-in process was a mess. There were many people that sat and waited for rooms to be cleaned and available. Eventually, we were given a key to our second room only to find out that someone was already in there. Also, this is the first hotel we’ve stayed at for quite some time that didn’t offer complementary coffee in the lobby. On the positive side, it was a clean hotel with comfortable beds."

"Lobby staff were very polite and helpful, room was clean and comfortable, the free breakfast was pretty good too"

"Breakfast was very well done. The staff doing breakfast was very nice and knew peoples names which was very nice to hear. The room was clean. My coffee pot didnt work and they changed it out but that one didnt work either. They were helpful but after the 2nd coffee pot it was not worth the headache. It was a safe location and convenient for where I was going."

"Good customer service."

"I did feel like safety was a big concern here and they did well with that. However I feel like they don’t trust the guests and maybe there’s reasons why. But I had to ask for ice and the desk guy had to get it. It was like a clump of chizzled ice that really did no good for me. There was absolutely nothing at the breakfast I could eat. On. Good note, the room was clean."

"Room was spacious and had many amenities very convenient location"

"Friendly staff clean environment"

"Could have been cleaner. There were about 30 kids who ran up & down the hall yelling all evening. By 11:30 I had to call front desk. All this noise continued for another hour. Had to be at Cleveland Clinic next morning at 6:45."

"Club lounge not worth it. Elevator not working damaged flooring. Over priced for what it is"

"Absolutely terrible, rude staff, dirty rooms and dirty property. Definitely avoid if you have children as I found a pile of needles in the grass outside, and not the sewing kind."

"The shower water pressure was amazing and the breakfast was delicious!"

"Cleanliness and friendliness of the Staff I came in contact with."

"Fantastic"

"Very clean hotel."

"It was great"

"The location was perfect. I needed a late checkout and they were very accommodating. We ate lunch at the restaurant and it was delicious. The menu had many tasty options, it was hard to decide. As usual, the cookie was perfect!"

"Not as described"