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"Had to change room due to faulty electrics. Our original room was the smallest room I've ever seen for a twin. At the end of the day it's an easyhotel so you get what you pay for. Staff lady was very helpful."

"Carpet in my room was dirty. Staff were unable to help with a taxi. Breakfast was 15 minutes late starting which caused large queue."

"All new and nice and efficient and very good breakfasts!"

"You should not have to pay for parking"

"Booked this last minute, hotel itself and room were great. The main gripe I had was how scandalous it is to charge almost £10 for parking per day on top of the room fee- it’s off a busy A road, it’s not in a town centre. Will make sure to read the fine print beforehand, wouldn’t book again on this basis."

"Clean rooms with everything you would expect in most hotels. Complimentary water in the room was welcomed especially as we stayed when temperatures were higher. Only upgrade that would be helpful is air-conditioning although we were lucky we had a cross draught with the window and balcony doors which helped hugely. All requests of staff even when it came to children's food requests (difficult eaters) were fulfilled. No requests were too big. The afternoon tea was lovely and definitely...

"The resort is absolutely gorgeous ! The staff were truly 5 stars. Harriet was especially delightful She made our lunch extra special with great recommendations. We really enjoyed her cheerful personality and found her to be very professional. Elliot at the Bar was fantastic and Jordan the night porter was super helpful. The Spa was relaxing, peaceful and stunning! Our room and the resort as a whole was very clean and just immaculate. A living historical experience. The only thing I would...

"Convenient location with a great breakfast."

"Good evening, firstly I’d like to say that the start of our stay was very welcoming and professional. However just a few things that I’d like to touch on, our bed was dirty, the duvet had a urine stain on it, the hot tub was filthy and had a hose pipe that my partner nearly tripped up on and had to move to a secure place out of harms way. Lastly id like to comment for more awareness than anything, whilst trying to sleep there were a few people that were trying to get into our bedroom, which...

"Lovely old building and staff were amazing. So friendly. Breakfast was also really lovely. However it was soooo hot in our room. Unbearable in fact. Not the hotels fault and they did provide fans. But the windows barely opened and the fans only circulated hot air. Maybe just stay in the winter!"

"Will definately stay again. Only down side is big hotel with only small carpark, only bout 20 carparking spaces inc bout 4 dissabled. This will also cost you £10 a night"

"Excellent place to stay the staff were amazing food was outstanding rooms so clean the only slight disappointment was there was a few weddings a day which restricted us from enjoying the gardens"

"Wonderful clean room with many amenities. Exceptional dinner and breakfast all served by very friendly staff. Hotel is in a beautiful setting with lovely large patio, plenty of outside comfortable seating with marvellous views across the gardens. Second time we have stayed here and will definitely be back again!"

"Situated near the station and at the top of the main drag, this hotel is in dire need of some tlc. They do appear to have a programme of renovations in hand, but our corner room had several cracked window panes and dated furnishings. The sink does not have a mixer tap, and the hot water is scalding, while there is almost no water pressure for the shower. Staff were very helpful, especially in making arrangements for me to store my mobility scooter. The buffet breakfast was well stocked (the...

"Reception staff were very helpful but restaurant staff were slow to serve. There were very few customers and after giving us the menu and us waiting half an hour, I had to find a different member of staff to come and take my order. This said the restaurant staff were courteous and friendly."

"I cannot say enough good things about this visit. We were exhausted from our trip and they just were amazing and made us feel great. This place was so rejuvenating and I didn’t even get a chance to try their spa. Their attention to every little detail was awesome. I strongly urge anyone going to Ipswich to stay at this hotel. I wish I could have spent my entire trip there. It is modern in regard to the bathrooms, which I love!, they have air conditioning, everything is spotless,...

"Welcoming helpful staff. Late-Afternoon meal needed re-cooking after not being cooked to requested quality. On return to hotel after a theatre show, found the bar already closing at 22:20 - rather early. Room was basic but clean enough. Bathroom radiator was very tatty, spoiling otherwise clean bathroom."