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"The rooms were a bit dated but the staff were all amazing. Nothing was too much trouble and they were excellent at breakfast, ensuring we had a gluten-free breakfast. The pool was great, as was the bar area, which was perfect in the evening."

"Hener"

"Another lovely stay at this stand up hotel, pleasant & friendly staff, very clean room Health club & breakfast lovely, however some relaxing music in the health club would be a bonus. We will be returning in the summer. "

"No water to purchase, gym staff were rude, room was lovely, communal areas look tired "

"The bedroom was basic but comfortable and clean. However, there was only one small wondow giving very little natural light. The heating seemed uncontrollable and the staff tried to help but without effect. The bathroom is a wet room. There is nowhere to hang towels. The extractor fan is very weak. We were not aware of a parking charge before our arrival. Parking is limited with insufficient spaces. "

"The classic room we booked was very tired and dated. The walls, especially around switchesX were marked, worn and grubby. The bathroom was especially bad, dusty, mouldy and generally needs a refurb - I felt dirty using it! The decoration, fixtures and fittings were extremely dated. The carpets were marked and stained. The hallway was like a labyrinth, and creaked loudly as other guests walked down it past the room. The outlook was a rear court yard, very minimal natural light in the room. The...

"Excellent friendly staff very clean hotel though out the only thing that could have been better was the lunch and dinner menu not much choices also I noticed pool quite cold for me and shower and bath water was just warm not hot and I like a hot bath not a warm bath. "

"Excellent welcome, and the staff were really friendly and helpful. Breakfast was great, the toaster is amazing! I thoroughly enjoyed my stay there. Super convenient, as I was on a course at the university that weekend."

"A lovely quirky hotel in the centre of Southwold. The staff were brilliant in every area: reception, breakfast, bar, dinner. While the room was quite small, there were nice touches. Free parking is a bonus. It’s an old building so don’t expect air conditioning and there’s lots of creaky staircases. The seagulls are noisy in the morning but you’d expect that being next to the sea. We had breakfast and dinner both nights and the food quality was excellent. Would thoroughly recommend this...

"Didn’t have to park I used public transport. The room was smaller than I expected, and no chair or kettle and limited storage space, shower worked well. I thought it was worth the money as the location was central to the city. Fan in room was noisy at times as were the other guests."

"N/A"

"Very relaxing short break with friendly, attentive staff and good food at all meals."

"Great parking. Rooms are clean / shower was a little broken Half the lockers in spa do not work. Massage was good. Dinner was good. Breakfast we were a few mins before closing they wouldn’t let us in. Beautiful grounds. "

"Couldnt fault anything. Would definitely stay there again."

"Very friendly staff with excellent service "

"Nice stay. Ok for a short stopover. Plenty of parking. Lovely breakfast 🍳☕🍞. Good selection. Friendly & helpful staff. "