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"Wonderful friendly welcome and all staff continued the friendly happy and helpful vibe. Lovely immaculate room. Great food. Would thoroughly recommend."

"It was short walk from the train station and like 50 minutes from London. The restaurant in the hotel is pretty good and the bus to colchester city center is pretty good. The hotel was clean and check out was pretty easy as well."

"Overall this hotel suited our needs as we were visiting Colchester Zoo. The staff were very helpful and friendly. The air conditioner in our room did not cool properly."

"Great stay"

"This place could be a 10 out of 10 if they upgradeed décor and deep cleaned the rooms! Had to have room cleaned after I found a number of things I wasn't happy with! The spa looks amazing and at a high standard even though I haven't had the pleasure of a treatment whilst visiting! Gym looked really good aswel with modern equipment! Pool is nice and changing facilities okay! Room smelt like breath! Floor needed vacuuming as had food and hair all over itCarpet was dirty and had stains and holes...

"We had an amazing time here. The room was good, clean and smelling fresh. Shower was good, air-con. No complaints."

"Will stay there again, excellent price and location"

"AVOID THIS HOTEL — unless you’re looking for a hotel full of dogs! My partner and I stayed here for two nights for a business trip and unfortunately had a terrible experience. Our room was not clean at all. There was dog hair, marks and stains on the carpet, dirty facilities, a water jug that hadn’t been cleaned properly, a kettle full of limescale and marks on the bedding. For the price of a hotel stay (£180 per night) I expect a basic standard of cleanliness and this simply wasn’t met. The...

"Quality buffet breakfast. Lots of choice. Hotel room comfortable. Great shower. Great check in and check out. Would return."

"I paid full board including the evening meals as a birthday treat for my wife, which was quite a bit extra, but at the end of our stay they charged me again for dinners. The receptionist said that becouse I had not booked directly through them I was not entitled to do this, which ment paying twice for the meals, and that I was misinformed by the waitress who had said that the meals would be deducted from my final bill. The staff where very nice but didn't seem to know much about this situation...

"Great hotel, clean, staff very helpful."

"Dining / Breakfast room is not ideal for those with limited mobility as breakfast is served on multiple levels"

"Clean, and super friendly staff. Lovely breakfast."

"Fabulous experience from start to finish."

"Great room. Comfy. Clean. Well appointed. Staff were fantastic. Lovely bar. Great view. Great breakfast."

"Lovely hotel in a great location. Friendly staff and very clean. Good value for money. Beds and rooms were small and breakfast service slow (but we were warned of this beforehand!). We had city view rooms and they were nicer than we expected, as there was a field and partial sea view anyway. There is no air con but good quality fans were provided as standard, as well as a single duvet upon request. A pleasant stay, would recommend it for couples more than friends/family sharing (due to bed...