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"Great"

"The only reason I’m giving this hotel 2 stars rather than 1 is the location. Unfortunately, almost everything else about the stay was extremely disappointing. This is a hotel that seems determined to charge extra for absolutely everything, including things that most hotels would consider basic services. I asked about early check-in and was told there would be a £60 charge. Luggage storage was £15 per piece of luggage. These charges feel excessive, particularly when the overall level of service...

"Lovely hotel and location. We were suppose to get a better room, but opted out to check in an hour earlier to shower and rest.. We received an open room, but were never told that it was a handicapped room. We don’t usually mind this, but since my husband is 6’-4”, the lower sink and countertops do not work for him because of his height. We were very happy to check-in early, but we should have been informed of the room type."

"Had a very comfortable stay, clean room with all amenities and balcony Liked the convenience of walking straight on to the jetty for the uber ferry at the back of the hotel to Canary Wharf"

"Lovely hotel, well situated. Single rooms were very nice and well appointed. Walking distance to many attractions. Would stay here again."

"موظفين الاستقبال يحتاجون الكثير من التدريب واللباقه"

"Excellent location, close to everything you need. The staff were super helpful and nice! Would recommend A few more basic amenities like a mini fridge and table, along with deeper cleaning/maintenance would be good for the price. Found the bunk bed to be quite uncomfortable but I’m particular about needing a soft mattress"

"Vado al Royal National da diversi anni, buon rapporto qualità prezzo, molto pulito e centrale, comodissimo per girare a piedi quasi ovunque e metro comoda."

"Location was amazing. Short walk to leicester sq. Check in lobby is nice. Corriders were noy well maintained and carpet a little grimey. Bathroom was clean. The hotel said it had aircon but it was just a fan. My son has severe excema and didnt sleep much."

"جميع الخدمات متوفرة ولكن الاثاث قديم وكذلك فرش ارضية الغرفة والمصاعد تصدر اصوات مزعجة"

"Great location. Clean well appointed room, great staff. Thank you"

"The rooms are, as you might expect, tiny, but perfect for a night or two's stay, where you're not going to be using the room much except for sleeping. No kettle, though there are drinks machines in reception. The air conditioning in the room is brilliant, a real plus in the current hot spell. Plenty of cafes locally with breakfast options. Bed was very comfy, and although both bedroom and en suite were small, there is room under the bed to place larger cases. The staff are a real asset to...