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"Muito bom hotel Unica coisa que deixou a desejar e que nao tinha ar condicionado. Muito quente o quarto"

"The best capsule I have stayed in London. It’s brand new and hope it continues to be well maintained. Gender specific toilets and showers which is perfect. Stairs to the top bunk are awkward so you have to be careful, one wrong move and it’s a wrap! Great communal area, wish there was more seating and also couldn’t locate luggage room on my stay,maybe this need better signage."

"Room was clean and spacious, and had air con. There was always a queue at the check-in desk"

"Less than I even expected"

"The doorman is a racist. If you are not caucasian, don’t go. It’s wasting money to be discriminated and ruin your trip. The little miserable old doorman looking just like Harry Potter’s Dobby must be fired."

"Proximity was great, centrally located"

"The properly was in a nice location. It had air conditioning in the terrible heat wave. The staff was lovely and always helpful. The rooms were clean."

"It was all great until my room flooded, and although I was moved rooms and told I was upgraded (no difference in the room other than having a worse view), I wasn’t even provided a discount on my stay for the inconvenience of having to move rooms in the middle of the night. Also had a coworker who go stuck in the elevator. Otherwise- the breakfast buffet was amazing."

"Great service at the busy reception and a complementary room upgrade which was a lovely surprise after travelling. Great location and fantastic visit to Chino Latino restaurant."

"Decent hotel in a central location. I stay here often when on business. This time, the experience was not good. It was very hot and there was no air conditioning. The hotel is well kept and the staff are lovely. But the lack of air con is a significant drawback in summer."

"Sehr gute Lage, schöne Zimmer, sehr gutes Frühstück, leider keine Fenster zum Öffnen. Zudem wurde trotz vorheriger Zusage ein längerer Verbleib im Zimmer als die Check out Zeit wegen Erkrankung verweigert."

"First, the property was basically old and in need of being refurbished! The room was extremely small! It was difficult walking around the bed. There was no air-conditioning so we used a fan to blow around hot air. The bathroom was pretty disgraceful. When you walk in, you open the door right onto the sink which is extremely old. The bathtub is a very old old bathtub that you have to lift your leg and climb into. It is not good for someone that has had foot or leg surgery. We left something...

"Staying here with my daughter for two nights, we enjoyed the reprieve from the heat with the AC! One drawback was the positioning of the toilet - not accommodating for anyone with long legs. Overall, I’d stay here again - close to the St Pancras International, which was a must for our travel."

"The room we were given initially was shocking! Dark, dingy with a terrible smell and a view of a brick wall. The carpet was wet with something and they had clearly used air fresheners to disguise this. No iron, no hairdryer and the wardrobe wouldn't open due the placement of furniture. This room should not have been given to anybody. When we booked in we were initially offered an option to upgrade which we turned down- without having seen the room then when we discovered the state of the room it...

"C'était calme et bien localisé pour se déplacer facilement en transport en commun. Il y avait des épiceries et restos à proximité, ce qui était bien pratique! La chambre comme telle était comfortable et bien organisée."

"A lovely, spotless and quiet hotel. Are room was snug but with excellent facilities and air conditioning. It was on the 3rd Floor so some people would need to bear that in mind. The staff were very helpful."

"This hotel is in a fantastic location right in the heart of central London beside Tottenham Court Station. The rooms are small however are newly renovated with a great shower and air conditioning unit which is rare for London, most other hotels in the area are not as clean and don't have AC. They only change bedsheets and towels every 4 days but they can be requested at no charge from the front desk. Overall I highly recommend this hotel for a weekend in London"

"The air conditioning was ice cold which was welcome with the heatwave happening in the UK. The staff were attentive and friendly. Will definitely stay next time we are in London."

"Average "