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"Tired rooms. No airconditioning. Be warned the riverside rooms are saunas. Terrible!!! Never staying there again. Only positive is the area."

"Pros: Clean room, air conditioning was nice, and the location was great. So close to so many shops, food, theaters etc. Hotel is also right next to the underground. Staff was nice, some were more helpful than others. Cons: The price for what you get is not great. You’re essentially paying for the convenience of the location. There were a severe lack of basic amenities in my room (no cups for water, no tissues, no washcloths, no blow dryer etc). You essentially are paying for a bed, AC, a...

"When you call the reception, it takes 20 rings to answer. The hotel is in a great location but very inferior. Should not cost as much."

"Booked a Twin room but ended up staying in a 6-bed one :(. Breakfast was ok."

"So, they charged me twice before I even got on the plane. It was a $6000 charge. I immediately notified them and they stated that they were sorry for the inconvenience. Hmmm. Next it is a very minimal hotel. Which I was not aware. My error. Rooms were small and there was not one bench or chair in the room to sit on. No reception area. One chair and a desk at check in it was very tight. So I arrived late and had to get take out food. I go to the room and we are using our luggage on top of the...

"The hotel location was excellent and all the staff were really helpful"

"All good"

"Great location, the most attentive staff, and comfortable modern looking and very secured lobby and other secured amenities."

"I usually don’t write reviews, but our experience at this hotel was so great that I felt I had to share it. London was the last stop of our European trip after visiting three other countries, and because of our schedule, we booked this hotel at the very last minute. From the moment we arrived, we were welcomed by Selin at the front desk, and she was absolutely wonderful — so friendly, kind, and helpful. Since we had two separate reservations, she went out of her way to email her manager,...

"Nice location"

"Very basic room - adequate for 1night - wouldn’t stay longer"

"Posizione ottima per visitare Londra e i dintorni. A pochi passi dalla stazione di King’s cross. Hotel pulito e in ottime condizioni. Camere pulite e confortevoli con il minimo indispensabile. Colazione buona e abbastanza varia anche se forse mancava qualcosa per il salato. Personale disponibile e gentile. Consigliatissimo"

"The good: Location, location, location: close to Victoria train station, major attractions, shopping, restaurants, and Chinatown. Decent breakfast a definite plus. Clean. The not so good: Tight Bathroom even for one person, forget two people in there. Very weak shower water pressure made bathing a challenge. Fairly hard mattress. No room service. No ice machine Narrow corridors with cleaning carts making walking single file."

"The room was terrible and overlooked an inner brick courtyard. We ordered a bowl and spoon be sent up from the front desk so our son could eat some cereal and no one ever showed up. We’ve stayed there before and loved the experience and location, but I think I’ll try a new hotel next time. Bummer because it’s close to the tube station."

"Nice location to transportation; room was tidy; staff was fine (not terribly personable but helpful if needed)"

"Completely awesome. Will stay there again"

"My favorite hotel in London. since 1963 The Staff are always accommodating and this year, they even celebrated my birthday. Breakfast is not only traditionally English but magnifically displayed. No request to big, they happily serve. M&S and Victoria Station right out their back door. The Mews and Palace just an easy walk with shops and restaurants to temp any purse or palate."

"The Hub is a great value for your vacation money. It was clean and the breakfast was very good. I appreciated the friendliness of the staff."

"👈"