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"No air conditioning."

"Pros: Clean room, air conditioning was nice, and the location was great. So close to so many shops, food, theaters etc. Hotel is also right next to the underground. Staff was nice, some were more helpful than others. Cons: The price for what you get is not great. You’re essentially paying for the convenience of the location. There were a severe lack of basic amenities in my room (no cups for water, no tissues, no washcloths, no blow dryer etc). You essentially are paying for a bed, AC, a...

"The hotel is solid, well-located and a bit ordinary. Breakfast is a bit meh. BUT - we were travelling with a wheelchair and the place is wonderfully accessible and the hotel staff super helpful. The accessible room was excellent. As some reviewers have noted, a large powerchair might have trouble with the elevator, but even so i think you could make it ;) we had a small powerchair and it was no trouble. All in all a lovely stay - if I were alone I'd still probably pick a quirkier hotel, but for...

"The location is wonderful especially since there is a ferry service & all types of public transport available close by on either side of the Thames. The property is very quirky & cute & very Euro, from this American’s perspective (a compliment, to be sure). Breakfast is quite a convenience. Rooms are very clean! I was there during the heat wave so the temp in the rooms was the only discomfort, but the place is so charming, I can overlook it and definitely stay again!"

"Really nice hotel, great location and friendly staff. Room was decent, a little awkward due to layout but manageable as I was travelling alone. Some noise early in the morning which woke me up both days and everything was done digitally from checking in/out and room key. Hotel is less than a 2 minute from Earl's court station and plenty of restaurants and coffee shops nearby. Supermarkets and a Boots too."

"proximity is great. Soap was not filled."

"Breakfast was good and Romero (i hope I spelled it right) was such an amazing member of staff his energy made the stay really fun"

"Great location, the most attentive staff, and comfortable modern looking and very secured lobby and other secured amenities."

"I usually don’t write reviews, but our experience at this hotel was so great that I felt I had to share it. London was the last stop of our European trip after visiting three other countries, and because of our schedule, we booked this hotel at the very last minute. From the moment we arrived, we were welcomed by Selin at the front desk, and she was absolutely wonderful — so friendly, kind, and helpful. Since we had two separate reservations, she went out of her way to email her manager,...

"Nice location"

"The room was clean however, not having air conditioning on these 90 + degree days was absolutely awful. If the temperatures are mild, no problem."

"Posizione ottima per visitare Londra e i dintorni. A pochi passi dalla stazione di King’s cross. Hotel pulito e in ottime condizioni. Camere pulite e confortevoli con il minimo indispensabile. Colazione buona e abbastanza varia anche se forse mancava qualcosa per il salato. Personale disponibile e gentile. Consigliatissimo"

"Great location within walking distance to Buckingham palace, Royal Mews, Big Ben and Westminster Abbey. Great restaurants near by and a self serve market for sandwich and drinks across the street. Clean rooms, great showers and quiet."

"The room was terrible and overlooked an inner brick courtyard. We ordered a bowl and spoon be sent up from the front desk so our son could eat some cereal and no one ever showed up. We’ve stayed there before and loved the experience and location, but I think I’ll try a new hotel next time. Bummer because it’s close to the tube station."

"Completely awesome. Will stay there again"

"A/C was great in the 94 degree heat! Being next to Victoria Station was a big advantage and the staff were very gracious with every encounter."

"The Hub is a great value for your vacation money. It was clean and the breakfast was very good. I appreciated the friendliness of the staff."

"Very middle of the road. Probably would spend a little more to have a better standard of accommodation.Foyer gave a good impression but more like a reasonable hostel when you went to rooms. Disappointed tbh and would not really recommend. Had to pay £10 per bag to leave bags before and again after checking in/out which could have been spent on a better hotel. Sorry but look elsewhere."