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"We stay here regularly when visiting family and have never been disappointed. Check in is friendly and welcoming. Breakfast is tasty. The beds are comfortable and the rooms are always clean and quiet."

"It was short walk from the train station and like 50 minutes from London. The restaurant in the hotel is pretty good and the bus to colchester city center is pretty good. The hotel was clean and check out was pretty easy as well."

"Overall this hotel suited our needs as we were visiting Colchester Zoo. The staff were very helpful and friendly. The air conditioner in our room did not cool properly."

"The room was very good and nice location. Unfortunately we were inconvenienced by having to wait for the room to be converted from a double to a twin. On the Expedia booking it definitely specified twin, but the hotel was not notified by Exoedia."

"This place could be a 10 out of 10 if they upgradeed décor and deep cleaned the rooms! Had to have room cleaned after I found a number of things I wasn't happy with! The spa looks amazing and at a high standard even though I haven't had the pleasure of a treatment whilst visiting! Gym looked really good aswel with modern equipment! Pool is nice and changing facilities okay! Room smelt like breath! Floor needed vacuuming as had food and hair all over itCarpet was dirty and had stains and holes...

"We had an amazing time here. The room was good, clean and smelling fresh. Shower was good, air-con. No complaints."

"Will stay there again, excellent price and location"

"I paid full board including the evening meals as a birthday treat for my wife, which was quite a bit extra, but at the end of our stay they charged me again for dinners. The receptionist said that becouse I had not booked directly through them I was not entitled to do this, which ment paying twice for the meals, and that I was misinformed by the waitress who had said that the meals would be deducted from my final bill. The staff where very nice but didn't seem to know much about this situation...

"We were greeted on arrival and informed of amenities. The double room was clean but carpet very stained due to shower leaking out of bathroom onto carpet area. Carpet smelt damp and we tried to use small towels to prevent water leakage. Room was very basic. It was ideal for our needs. The bedroom windows were very thin and struggled to sleep for three hours a night. Staff were very helpful, professional and hard working team. We never used the bar but breakfast was very good and plentiful....

"Dining / Breakfast room is not ideal for those with limited mobility as breakfast is served on multiple levels"

"Great stay. Really close for the university. Plush room"

"Fabulous experience from start to finish."

"Great room. Comfy. Clean. Well appointed. Staff were fantastic. Lovely bar. Great view. Great breakfast."

"Lovely hotel in a great location. Friendly staff and very clean. Good value for money. Beds and rooms were small and breakfast service slow (but we were warned of this beforehand!). We had city view rooms and they were nicer than we expected, as there was a field and partial sea view anyway. There is no air con but good quality fans were provided as standard, as well as a single duvet upon request. A pleasant stay, would recommend it for couples more than friends/family sharing (due to bed...