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"Rooms resembled university halls. No one cleaned our room overnight. Poor condition throughout."

"A happy stay in very pleasant surroundings. Thank you"

"Basic, clean, small room, pleasant staff, good a/c, no parking on site. Would stay again."

"Great service"

"Loved the coach house....lovely clean and beautifully decorated bedroom as the whole of the coach house was ,fantastic breakfast and very tasty evening meal with so much choice at a very reasonable price...very friendly and accommodating staff, me and my wife will be definitely booking again"

"Nice for a short break, excellent food and amenities"

"The food was amazing, the staff were wonderful. It was very quiet in the evening"

"It has a warm and friendly atmosphere, with visible staff @ the front desk, hallway and kitchen. The room is clean and well-stocked. We also love the breakfast buffet."

"Close to the train station which is why I chose it. About a 1 km walk to waterfront restaurants and bars. There is really not much nearby. Buffet breakfast pretty good. Bizarre system where you get a 7 digit access code for your room. Tip: photograph it on your phone."

"Very pleasant location. Very friendly and helpful staff. Only minus was that none of the electric chargers were working. But we would definitely return"

"Lovely location within easy reach of Wivenhoe and colchester. Our room was in the main house so the room was period therefore furnished with old furniture which is not really to our taste. The bathroom was modern however and spotless. We tried the restaurant for dinner, unfortunately only Sunday roast menu and a few other mains. We both had roast but unfortunately not the best 4/10 and patchy service too. Nobody asked if we liked it but mandatory 12.5% service charge! However the breakfast was...

"Lovely hotel and grounds with excellent restaurant and great service."

"Great location and friendly staff. Historic building with history throughout every corridor"

"Great location, directly opposite the station. Clean, friendly staff and a very pleasant bar to have a night cap."

"Very clean room, staff were very friendly and helpful. Lovely drinks and amazing food."

"In the interest of fairness I have stayed at this hotel before and I had a much better stay… won’t be going back. This time i was given a room in an annex to the property. It was the hottest night of the year and none of the windows in the room would stay open – the window framed looked rotten and locks didn’t work.The room was boiling and the fan was plugged right over the other side of the room and so was useless. The plug sockets either side of the bed were not UK standard so I couldn’t...

"Great stay all round"

"The staff were always helpful and always working hard, especially the lady who did the breakfast. Would stay again Well done to all."