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"The room was ok but had some red dye dripped down radiator.morning staff were useless two girls chatting instead of working and no breakfast was replaced so waiting over 30 min for food and then no other items of food left "

"Value for money."

"Everything about our stay was excellent, room, restaurant, breakfast etc. However did not appreciate £8 charge for the privilege of parking at the hotel."

"Lovely hotel, good sized room. The Spa facilities were very good and the pool a decent shape and length. Breakfast was excellent and all staff very friendly and helpful. "

"It was really nice there clean too the food was good was very nice I would go there again "

"Our room was very unique with its lovely 4 poster bed and lovely free standing bath .Lovely fire place and comfy old chair beside it in our room so cozy..We had a fabulous stay food was exquisite and service was lovely ..Cocktails were delicious. Spar was really special especially the outside garden jacuzzi s and sauna. We both feel rejuvenated.Thankyou for a lovely stay."

"Lovely hotel - friendly staff, beautiful room, all spotless. Highly recommended!"

"Clean room and comfy bed. Very good buffet breakfast and friendly staff. Excellent house keeping staff. Definitely stay again."

"Staff were very welcoming, room was lovely and ready when we arrived. Hotel staff were very attentive and accommodating 😊"

"We spent 3 days at the hotel,l was so impressed with friendly staff nothing was to much trouble. Rooms were clean and bright a nicely decorated. The complimentary breakfast was excellent so much choice. We had 2 evenings meal at the inn and wasn’t disappointed with any of them. I would recommend this holiday inn express as lm not easily pleased and l certainly was there.5*"

"The room was very cleanel. Staff were friendly. "

"Amazing stay from pre-check-in to check out. Clean room with amenities. We took our dog and they provided a dog bed, towel, water bowl and treats. Perfect bolthole for a stay away. We sat and played games in the snug area of the bar with an open fire for the afternoon. There’s complimentary canapés from 5:30pm and the restaurant had dishes for all dietary requirements. All the staff were friendly and helpful. We will be returning again."

"The cleanliness of the room and friendliness of the receptionist. Breakfast was very tasty"

"One of the best rooms I have stayed in the UK. It was clean, well equipped and even had a balcony. "

"Check in desk staff extremely welcoming and friendly, lovely food in the restaurant, clean and fresh room, lovely pool with spa, we had an extremely relaxing stay. Thank you"

"Really lovely room spotless with all the amenities we needed in room delicious homemade buiscuits in our room too. "

"The room was absolutely delightful. The shower room & bathroom were spotlessly clean, with plenty of hot water. The tea tray also had a couple of packets of biscuits. I liked the fact that I could switch the radiator off at night. The window also opened. The bed was comfortable. I will return."

"The Gatehouse is amazing and the rooms 5 star. The receptionist was amazing pick us up and drop us off after lovely meal and drinks. Restaurant The restaurant staff were lovely and it was an extremely busy night for them. Starter was selection of cooked meats and wafers on wood board. Had steak with chunky fries and the sauce was amazing. Overall the food was star of the show. The lounge was quiet and classy the bar manager was a class act and great professional presence. "

"The gentleman on reception when we booked in was an excellent host and a good role model for the company. He took us to our room, explained things to us about the hotel, was there again in the evening when we ate and again with us at breakfast. Food was well proportioned and freshly cooked, hot and enjoyable along with value for money. Bedroom was clean, tidy and the bed was very comfortable all in all we had a most enjoyable stay and would recommend it to anyone. Hope to come again sometime. "

"Friendly staff and upgrade of room "