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"Room was clean. Staff very polite and helpful. Breakfast was average. Evening meal was very good. Couldn’t get any cold water in our room-it was warm or hot only."

"food service was terrible. took an hour in half to get kids breakfast"

"We stayed here over a bank holiday weekend for Spa break. We were disappointed with immediately after arrival on the day, were shown the leisure/spa facilities of the hotel, which we thought was the spa in the pics, we were not advised otherwise. Spoiler alert, the actual spa isn’t in the same premises, the one on the premises is pretty much like a local leisure centre with tired facilities. We only found the next day that we had to leave the premises to go to the actual spa after my husband...

"Hotel was nice, food lovely and staff were helpful. "

"Hotel isn’t in the most central of areas and no real restaurants too close but it is clean, breakfast was good and staff friendly "

"The classic room we booked was very tired and dated. The walls, especially around switchesX were marked, worn and grubby. The bathroom was especially bad, dusty, mouldy and generally needs a refurb - I felt dirty using it! The decoration, fixtures and fittings were extremely dated. The carpets were marked and stained. The hallway was like a labyrinth, and creaked loudly as other guests walked down it past the room. The outlook was a rear court yard, very minimal natural light in the room. The...

"Excellent friendly staff very clean hotel though out the only thing that could have been better was the lunch and dinner menu not much choices also I noticed pool quite cold for me and shower and bath water was just warm not hot and I like a hot bath not a warm bath. "

"Overall, excellent, staff friendly and helpful, breakfast loads of choice and well cooked, evening meal was excellent, steak and ale pie particularly good!! Room spacious, and very quite, good number of power outlets Overall a very pleasant stay Thank you"

"Excellent welcome, and the staff were really friendly and helpful. Breakfast was great, the toaster is amazing! I thoroughly enjoyed my stay there. Super convenient, as I was on a course at the university that weekend."

"Great service "

"Cheap, convenient and spotlessly clean rooms."

"Big room, very clean and tidy. Really lovely and quiet place "

"We had a Garden Room which was cute and quiet. The sun set right on our doorstep so it was lovely to enjoy some drinks outside. The staff here are all wonderful. The food is great. Definitely worth booking unless you are eating early as there are only a few similar quality places in town. We also loved the hearty breakfast. It was nice to see local options like kipper. "

"nothing"

"Very friendly staff with excellent service "

"Great stay all round"

"Close to train station. Good staff. Good price would stay here again"