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"Room was clean. Staff very polite and helpful. Breakfast was average. Evening meal was very good. Couldn’t get any cold water in our room-it was warm or hot only."

"food service was terrible. took an hour in half to get kids breakfast"

"We stayed here over a bank holiday weekend for Spa break. We were disappointed with immediately after arrival on the day, were shown the leisure/spa facilities of the hotel, which we thought was the spa in the pics, we were not advised otherwise. Spoiler alert, the actual spa isn’t in the same premises, the one on the premises is pretty much like a local leisure centre with tired facilities. We only found the next day that we had to leave the premises to go to the actual spa after my husband...

"Hotel was nice, food lovely and staff were helpful. "

"Hotel isn’t in the most central of areas and no real restaurants too close but it is clean, breakfast was good and staff friendly "

"This place is possibly the best we have stayed in. The customer service was second to none, every single member of staff, and there seemed to be quite a few, was extremely obliging and friendly. The court yard room was immaculate and had everything you needed. The Breakfast was the best we have had. We ate in the restaurant three nights and the food was great as was the choice on the menu. Bar had plenty of choices of drinks. Good area to explore with plenty of places nearby. We would recommend...

"The classic room we booked was very tired and dated. The walls, especially around switchesX were marked, worn and grubby. The bathroom was especially bad, dusty, mouldy and generally needs a refurb - I felt dirty using it! The decoration, fixtures and fittings were extremely dated. The carpets were marked and stained. The hallway was like a labyrinth, and creaked loudly as other guests walked down it past the room. The outlook was a rear court yard, very minimal natural light in the room. The...

"Great service "

"I had an extremely poor experience at easyHotel Ipswich and would not stay here again. Before arrival, I contacted the hotel to add my daughter to the booking but received no response. Instead, I was sent a generic reminder to bring ID, which I did (including my passport), yet no ID was even checked on arrival. We arrived at 9:30pm and were given a room that was not suitable for a family, despite my prior request. When I raised this at reception, I was told the hotel was fully booked and that...

"Beautiful location. Wish I had known before my stay that you can use the uni sports facilities."

"The welcome we received at check in was probably the best welcome ever at a hotel. Our room was squeaky clean and we had a gorgeous relaxing view over the golf course. We ate in the onsite restaurant one evening, sensibly priced and great food, again the staff were exceptional. We loved the use of the pool and its other facilities. All in all it was a fabulous stay, we hope to visit again."

"Big room, very clean and tidy. Really lovely and quiet place "

"Check-in was very good by Harriet, Chelsea took us to our room and explained all amenities. I am in a wheelchair and found ramps to all areas and the lift very good. We stayed for 2 nights and I received some sweets as it was my birthday. The hotel has its own secure car park with rising bollards at the entrance. Check-out was wonderful, by Aidan and Chelsea. We will stay again."

"Very friendly staff with excellent service "

"nothing"

"Great stay all round"

"The hole stay was horrendous from staff to room I would not recommend cob webs hair in shower Staff were really unhelpful my experience was not good compared to other places Iv stay in Felixstowe the only part what was the price however i understand why now poorly maintained"

"A lovely stay, beautiful hotel with friendly staff. Nothing was too much trouble and we were very well looked after.We had a spa day and stay booked to celebrate a Birthday and the cream tea was delicious. "