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"Rooms resembled university halls. No one cleaned our room overnight. Poor condition throughout."

"A happy stay in very pleasant surroundings. Thank you"

"I had an extremely poor experience at easyHotel Ipswich and would not stay here again. Before arrival, I contacted the hotel to add my daughter to the booking but received no response. Instead, I was sent a generic reminder to bring ID, which I did (including my passport), yet no ID was even checked on arrival. We arrived at 9:30pm and were given a room that was not suitable for a family, despite my prior request. When I raised this at reception, I was told the hotel was fully booked and that...

"Great service"

"Loved the coach house....lovely clean and beautifully decorated bedroom as the whole of the coach house was ,fantastic breakfast and very tasty evening meal with so much choice at a very reasonable price...very friendly and accommodating staff, me and my wife will be definitely booking again"

"Great location. Beautiful outside terrace with great food. Service is friendly but not as quick as we would have liked. Restaurant food is great too. Spa booked up way in advance so could not use that for this stay. We would happily return."

"We had a lovely room , sadly the restaurant was below and they played piped music which we could hear in our room all day until 11pm ! Needs sorting ."

"It has a warm and friendly atmosphere, with visible staff @ the front desk, hallway and kitchen. The room is clean and well-stocked. We also love the breakfast buffet."

"Could use a mini fridge and microwave in the rooms ."

"Very pleasant location. Very friendly and helpful staff. Only minus was that none of the electric chargers were working. But we would definitely return"

"We stayed for two nights and enjoyed our stay. This was a lovely hotel, with a nice atmosphere. However. We were disappointed with the food offering. We had dinner both nights, the burger and chips were just nice, and quite basic. The chicken pie was not chicken! , struggled to find the chicken. The potatoes and gravy, sauce, were puréed. We were not sure whether to use a knife and fork, or a soup spoon! Please can the chef reconsider puréed food, it seems a lazy way to serve a dinner .However,...

"Lovely hotel and grounds with excellent restaurant and great service."

"Great location and friendly staff. Historic building with history throughout every corridor"

"Good location for where I was working. My room was large with a comfortable bed. Tea and coffee facilities were good and tv channels ok. Only really downside was very poor water pressure in the shower. I would stay there again."

"Very clean room, staff were very friendly and helpful. Lovely drinks and amazing food."

"Hotels in a lovely location. We did not eat at hotel so can't comment on the food. Parking was close by. Staff were friendly. Lovely bar aswell and outside seating area"

"Great stay all round"

"The staff were always helpful and always working hard, especially the lady who did the breakfast. Would stay again Well done to all."